About The Position

The Interim Administrator is responsible for the clinical and financial success of the program and for leading the team that provides patient care while managing business operations. The role oversees day-to-day program operations and performance across four pillars: Clinical Quality, Workforce Engagement, Customer Satisfaction, and Financial Security. The Administrator collaborates with corporate functions, outside consultants, state and county agencies, community partners, and consumer groups. The position participates in a structured, advance-scheduled on-call rotation and must monitor and respond to work-related communications within the designated timeframe and operational protocols. The position is an interim, full-time, daytime role, generally scheduled Monday through Friday from 8:00 a.m. to 5:00 p.m., with hours varying as needed. The role supports Carmen Lane, a 12-bed crisis residential treatment program providing comprehensive mental health and psychiatric treatment services in a safe, welcoming inpatient setting for adults with serious mental illness. Its multidisciplinary team provides support 24 hours a day. The expected starting wage range is $127,357.12–$157,289.14. Pay ranges may vary by geographic location, and starting pay is commensurate with relevant experience above the minimum requirements. The position requires a valid driver’s license and personal vehicle insurance, and willingness to use a personal vehicle for meetings; weekly mileage is reimbursed at the IRS rate. Employment is contingent on applicable post-offer examination, tuberculosis testing, background and excluded-party clearances, and degree or license verification. Additional regulatory, contractual, or local requirements may apply.

Requirements

  • Master’s degree in Social Services with a state license.
  • At least four years of experience in an administrative management position in a health care setting, including at least two years in a substance use treatment program.
  • At least two years of responsibility for supervision of professional staff, budgeting, program planning, and licensing.
  • Understanding of community mental health and substance use services, psychiatric rehabilitation concepts, and the recovery philosophy.
  • Must be at least 21 years of age.
  • Must hold CPR, First Aid, and CPI certifications from hands-on courses by the date of employment or before providing direct client care, and maintain current certification throughout employment.
  • Valid and current driver’s license and personal vehicle insurance with the employee listed as a driver.
  • Willingness to use a personal vehicle to attend meetings and other work activities.
  • Must complete applicable post-offer physical examination, two-step PPD tuberculosis test, criminal background clearance, excluded-party sanctions screening, and degree or license verification.
  • If driving is required, must obtain and maintain motor vehicle clearance and proof of auto insurance.

Responsibilities

  • Oversee and lead the team providing patient care.
  • Manage the program’s business operations and all aspects of day-to-day operations.
  • Lead program performance across Clinical Quality, Workforce Engagement, Customer Satisfaction, and Financial Security.
  • Collaborate with corporate functions, outside consultants, state and county agencies, community partners, and consumer groups.
  • Participate in the structured on-call rotation, monitor communications, and respond according to operational protocols.
  • Use a personal vehicle to attend meetings and other work activities as needed.

Benefits

  • Paid time off accrual for eligible employees working 20 or more hours per week, with annual carryover up to set caps.
  • Nine paid holidays.
  • Free continuing education units.
  • Free supervision for BBS Associate License.
  • Coaching and mentorship.
  • Online university tuition discount and company scholarships.
  • Medical insurance.
  • Vision insurance.
  • Dental insurance.
  • 401(k).
  • Employee Stock Ownership Plan.
  • Mileage reimbursement at the IRS rate for work-related use of a personal vehicle.
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