Licensed Customer Service Representative
About The Position
Gilchrist Insurance Group is growing and looking to fill a CSR position within our agency. We are family owned and operated bringing a local presence for client protection. This fast-paced support role is client focused on and includes servicing accounts, billing resolution, customer retention, problem solving, and account rounding. The Licensed Customer Service Representative will be responsible for providing exceptional customer service to clients, maintaining client relationships, and ensuring business retention. You will need to have strong communication skills, to be organized, forward thinking, and have a client-centered approach. The ideal candidate will be coachable, have a team mindset, and be able to pivot sales strategies as needed. Pay is reliant on experience. A Texas P&C license is highly preferred for this position. Apply today and let's talk about your opportunity!
Requirements
- Organized
- Communication skills
- Client Centered approach
- Business Retention
- Customer Service
- Coachable
- Team Mindset
- Sales Pivoting
Nice To Haves
- Texas P&C license
Responsibilities
- Servicing accounts
- Billing resolution
- Customer retention
- Problem solving
- Account rounding
- Providing exceptional customer service to clients
- Maintaining client relationships
- Ensuring business retention
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
