Licensed Commercial Service Technician - Southern New Hampshire

Smart Care Equipment Solutions • Manchester, NH

7d • Onsite

About The Position

As a Service Technician at Smart Care Solutions, you will serve as a trusted advisor to customers by delivering solutions that help predict and prevent commercial kitchen equipment failures. The role supports restaurants, hotels, hospitals, and other commercial customers. It covers Southern New Hampshire, including Salem, Manchester, Derry, Londonderry, and Nashua, and requires willingness to drive to the Boston metro area as needed.

You will work with restaurant and hospitality managers to provide service for commercial cooking, refrigeration, warewashing, and other specialty food service equipment. The role includes troubleshooting equipment, reading diagrams and schematics, and meeting efficiency and productivity goals that can earn quarterly bonuses. Smart Care provides on-the-job training, professional development, and opportunities to earn advanced certifications, as well as a company service vehicle, fuel card, computer, and cell phone for business use.

The position requires participation in an emergency on-call rotation, including nights and weekends, and occasional overnight travel as assigned. Physical duties include lifting up to 70 pounds regularly; frequent bending, kneeling, pushing, pulling, reaching, and squatting; working at heights and in confined spaces; and working in varied and challenging environmental conditions. The role also involves frequent driving to customer locations, including extended periods of sitting.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. Immigration sponsorship is not available for this role.

Requirements

• New Hampshire Fuel Gas Service Technician License.
• High school diploma or equivalent.
• At least one year of technical experience in refrigeration, appliance repair, kitchen equipment, HVAC, or military service.
• Commercial refrigeration and/or commercial cooking equipment repair experience.
• Relevant technical training, licenses, and/or certifications, such as EPA or CFESA.
• Valid driver's license with an acceptable motor vehicle record.
• Self-motivated, with the ability to prioritize work and operate independently with minimal supervision.
• Willingness and ability to participate in an emergency on-call rotation, including nights and weekends.
• Availability for occasional overnight travel as assigned.
• Ability to lift up to 70 pounds regularly and frequently bend, kneel, push, pull, reach, and squat.
• Ability to work on ladders, rooftops, elevated platforms, and in confined or tight spaces.
• Ability to work in hot, cold, wet, humid, freezing, and other challenging environmental conditions, and around moving mechanical parts, pressurized equipment, open flames, heated surfaces, liquids, and electrical hazards.
• Ability to safely operate hand tools, power tools, testing equipment, and related service equipment.
• Ability to distinguish colors, read technical documents and gauges, and perform diagnostic work.
• Ability to drive frequently to customer locations, including extended periods of sitting.

Responsibilities

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, warewashing, and other specialty food service equipment.
• Troubleshoot commercial equipment and read diagrams and schematics.
• Meet efficiency and productivity goals to earn quarterly bonuses.
• Participate in an emergency on-call rotation, including nights and weekends.
• Travel overnight occasionally as assigned.
• Drive frequently to customer locations, including the Boston metro area as needed.

Benefits

• On-the-job training and continuous professional development.
• Opportunities to earn advanced certifications.
• Company service vehicle, fuel card, computer, and cell phone for business use.
• Comprehensive benefits program including 401(k), pension, and paid time off, with eligibility beginning upon start date.
• Quarterly bonuses for meeting efficiency and productivity goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED