Licensed Clinic Coordinator

HCA Healthcare • Richmond, VA

1d

About The Position

CareNow is seeking a Licensed Clinic Coordinator to support front-office and clinical staff and champion patient care. The coordinator helps develop and implement short- and long-term work plans, oversees preparation of patients for examinations and treatment, and supports the efficient operation of the clinic. Responsibilities include screening telephone calls for physician referral, assisting with test and treatment scheduling, maintaining supplies and office procedures, ensuring timely and accurate patient charge entry, and helping staff collect payments at the point of service when applicable.

CareNow is an urgent care provider owned and operated by HCA Healthcare. Its physician-driven clinics provide patient-centered urgent care services for the entire family, with resources and support for clinical teams.

Requirements

• Five years of clinical experience in a medical office setting is required.
• CPR certification is required.
• Graduate from a recognized medical assistant training facility; additional appropriate experience as a Medical Assistant may substitute for the education requirement.
• RN, LPN (LVN), or additional appropriate education may be substituted for certification.

Nice To Haves

• Coursework in health care office management is preferred.
• RMA, CMA, or LPN certificate is beneficial.

Responsibilities

• Assist front-office and clinical staff in developing and implementing short- and long-term work plans and objectives.
• Oversee the process of preparing patients for examination and treatment.
• Screen telephone calls for referral to physicians.
• Develop guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as needed to maintain appropriate staffing levels.
• Assist with scheduling tests and treatment.
• Ensure office and clinical supply inventory is current.
• Ensure mail is opened and processed and offices are opened and closed according to established procedures.
• Ensure timely and accurate patient charge entry into the billing system.
• Assist front-office staff with point-of-service collections when applicable.

Benefits

• Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed