Clinic Care Coordinator

Apple Tree Dental • Little Falls, MN

5d

About The Position

Join a non-profit group practice dedicated to providing comprehensive dental care to all individuals, including people with special access needs who face barriers to care. The Clinic Care Coordinator helps ensure a smooth patient experience in the Little Falls, Minnesota clinic by managing scheduling, coordinating provider availability, and delivering exceptional customer service. The role includes supporting patients with special needs and completing administrative work in a fast-paced, patient-focused environment.

Requirements

• High school diploma or GED.
• Ability to type at least 40 words per minute accurately.
• Dependability and punctuality.
• Willingness to work late hours and weekends as needed.

Nice To Haves

• Customer service, scheduling, and phone experience.
• Dental office experience.
• Valid driver’s license and eligibility for the company car insurance roster.

Responsibilities

• Provide outstanding customer service to patients, families, and staff.
• Schedule patient appointments and keep clinic and provider schedules productive according to scheduling guidelines.
• Answer and manage phone calls professionally and efficiently.
• Assist patients with special needs to ensure a welcoming and accommodating experience.
• Maintain accurate electronic patient records and documentation.
• Prioritize, multitask, and complete daily administrative tasks in a fast-paced environment.
• Use or learn computer systems such as Open Dental, Microsoft Office, and other necessary software.

Benefits

• Meaningful work in a mission-driven, patient-centered practice.
• Professional growth and valuable experience in a supportive team environment.
• A welcoming, inclusive workplace where all contributions are valued.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED