Licensed Bus Operator

San Manuel Casinos•Highland, CA

About The Position

Under the direction of the Supervisor, Transportation, the Licensed Bus Operator provides safe, professional, and efficient transportation to internal and external guests aboard passenger buses. The role delivers service aligned with brand standards, emphasizing professionalism, anticipatory service, enthusiasm, and guest comfort. The operator helps create a positive and productive environment for patrons and employees, maintaining a positive attitude and public image through authentic greetings and cordial farewells. The position operates passenger vehicles in compliance with applicable regulations and schedules; monitors road, weather, and vehicle conditions; performs required inspections; communicates operational updates by radio; and supports passenger safety, including use of an ADA-accessible lift and safely removing passengers in the event of an accident. The operator also provides hospitality and information about resort and casino services, keeps vehicles clean, and performs other duties that support department operations.

Requirements

  • High school diploma or GED; relevant experience may be considered in lieu of the stated minimum education requirement.
  • Minimum three years of commercial driving experience.
  • Minimum five years of equivalent combined experience as a route-delivery driver, including roles such as postal driving, medical transport, or delivery of goods and services.
  • Must be at least 21 years old.
  • Valid driver's license with an acceptable driving record as determined by the insurance carrier.
  • Ability to meet the physical requirements of the role, including moving up to 40 pounds occasionally, operating a motor vehicle, and performing the listed physical activities.
  • Ability to work in a fast-paced, high-demand environment and maintain efficiency through extended work hours.

Nice To Haves

  • School Pupil Activity Bus (SPAB) certificate preferred.
  • Advanced vehicle-operations knowledge and intermediate maintenance experience preferred.

Responsibilities

  • Operate passenger vehicles safely, comply with federal and state passenger-carrier regulations, and transport passengers to assigned destinations according to schedules.
  • Monitor traffic and weather conditions, identify mechanical malfunctions, and operate an ADA-accessible lift when needed.
  • Communicate operational updates by radio, including road hazards, unsafe conditions, location, load status, and estimated arrival and departure times.
  • Follow Federal Department of Transportation and California regulations, the California commercial driver handbook, and applicable out-of-service criteria.
  • Complete federally mandated pre-trip and post-trip inspections and report vehicle conditions or defects that could affect safety.
  • Safely remove passengers from the bus in the event of an accident and report accidents, vehicle damage, and passenger-safety concerns to appropriate parties.
  • Provide professional, hospitable guest service, accommodate special requests when possible, and answer questions about resort and casino services, operating hours, personnel, and events.
  • Maintain a neat and clean work environment by sweeping vehicles, cleaning spills, disposing of trash, and cleaning windows and mirrors.
  • Perform other duties as assigned to support efficient department operations.
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