Library Technician Public Services

Barry University•Miami Shores, FL

1d•Onsite

About The Position

The Library Technician provides a wide range of services, primarily focused on the library patrons’ experience, while assisting with tasks across library operations. The position is responsible for the circulation desk, maintaining physical stacks, and guiding and training work-study students. Additional duties may include course reserves, interlibrary loans, acquisitions processing, digitization, and supporting the Library’s social media presence, depending on the Library’s needs. This is an in-person position requiring evening and weekend availability. The technician provides public service and circulation support, maintains library collections, assists with library services and daily operations, and handles assigned financial transactions. The role includes helping patrons use library equipment and resources, responding to questions and technical issues, supporting outreach and organizational projects, and assisting librarians and library leadership with processes as needed.

Requirements

Associate’s degree or vocational/technical school degree required.
Previous experience in the same or a similar position.
Ability to direct, monitor, and evaluate workflow.
Ability to perform departmental and library operations, provide basic instruction, communicate information, and answer and route calls and inquiries appropriately.
Ability to use email and other communication software.
Ability to communicate effectively and professionally at all times.
Ability to work evenings and weekends.
Customer service skills to provide high-quality service and support departmental operations.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Staff the circulation desk, circulate materials, process requests and traces, assist with reserve requests, and perform opening and closing tasks.
Respond to patron questions, provide directional, light reference, and informational assistance, and refer appropriate inquiries to librarians.
Assist patrons with photocopying, printing, computer catalogs, indexes, audiovisual equipment, and library-related technical issues; perform routine equipment maintenance and report malfunctions.
Collect fines, fees, and membership dues; conduct appropriate financial transactions; prepare deposits; and follow cash-handling and security procedures as assigned.
Create library displays, contribute to staff recommendations, design outreach materials, participate in open house events, and contribute to social media outreach.
Help organize and develop processes and projects to enhance library services.
Coordinate and participate in shelving, shelf reading, and other stack maintenance; train and supervise student assistants in these activities.
Process claims-returned and not-on-shelf searches using automated and manual procedures, and record related statistics.
Maintain new periodicals and new bookshelf areas.
Attend departmental, library team, staff, circulation working group, and other assigned meetings.
Assist librarians, the Library Director, and the Associate Director with library processes as needed.
Process donations according to library procedures and transfer or assign library materials to designated areas or departments for repair or relocation.
Locate misplaced items and return them to their appropriate locations.
Assist other library units as needed and help gather data for library reports and statistics.
Enter data and collaborate with library supervision regarding resource usage and statistical reporting.
Maintain communication with faculty, students, circulation staff, and other library staff; answer and route calls and information to appropriate people or departments.
Contribute to departmental supplies maintenance and prepare supply orders in a timely manner.
Assist with circulation desk contingency scheduling for staff absences.
Perform other duties as assigned.