Library Program Specialist-Technical Services
About The Position
The Library Program Specialist performs technical and para-professional library work supporting the Harnett County Public Library System’s Technical Services Department. The role catalogs materials in the NC Cardinal system, prepares materials for circulation, and repairs print materials. It also supports other library services, including patron assistance, customer service, reader’s advisory, and organizing and shelving library materials. The position catalogs and processes materials, assesses items for damage and wear, maintains department supplies and equipment inventories, confirms the accuracy of orders and deliveries, and maintains serials collections. It also assists with the removal and repurposing of discarded materials and provides in-person, email, and phone assistance to patrons. A rotating Saturday work schedule is mandatory. The hiring range is $40,459.00.
Requirements
- Associate’s degree in library science, information science, or a related field; and one year of related work or volunteer library experience, preferably as an employee; or equivalent education and/or experience.
- Possession of a valid North Carolina driver’s license.
- Willingness to obtain Notary Public status within one year of hire.
- Knowledge of books, materials, equipment, and resources in the area of assignment.
- Knowledge of the operating principles and practices of a public library and library science.
- Knowledge of computer systems, including online systems, software, printers, and peripheral hardware.
- Skill in customer service and verbal and written communication.
- Ability to be creative, work independently, and use assigned equipment appropriately.
- Ability to plan and coordinate programs and services related to assigned collections.
- Ability to assess and assist patrons of all ages and demographic groups.
- Ability to establish and maintain effective working relationships with employees, volunteers, officials, and the public.
- Ability to use a variety of systems and methods to acquire materials or provide services requested by patrons.
- Ability to meet the described physical demands, including frequently exerting up to 30 pounds and occasionally up to 50 pounds of force, and performing the listed physical activities.
Nice To Haves
- Certificates of Achievement for Item Cataloging Assessment and Bibliographical Cataloging Assessment issued by the NC State Library Cardinal Consortium, desired depending on assignment.
Responsibilities
- Catalog materials for the library collection by downloading records, verifying and entering bibliographic information, and assigning call numbers.
- Prepare materials for circulation by adding protective jackets or cases, applying barcodes, book plates, and pockets, inserting security devices, stamping ownership, and distributing processed materials to appropriate departments and sites.
- Assess materials for damage and wear and determine whether they should be replaced, repaired, or permanently withdrawn.
- Maintain an inventory of department equipment and supplies.
- Confirm the accuracy of materials ordered and received.
- Maintain serials collections, ensure materials are received, and contact vendors about missing materials.
- Assist with removing and repurposing discarded materials.
- Assist patrons in person, by email, or by phone; help them find materials and information; and answer reference questions using library materials and Internet access.
- Instruct patrons in the use of the online catalogue, copier, and Internet.
- Provide customer service and reader’s advisory, and organize and shelve library materials.
- Participate in a rotating Saturday work schedule.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
