Library Program Coordinator - Facilities

County of Mecklenburg, NC • Charlotte, IA

1d • $54,361 - $81,542 • Onsite

About The Position

Charlotte Mecklenburg Library is seeking a Library Program Coordinator – Facilities to support key service areas at Main Library, including special exhibits, large-scale programs, private event rentals, and customer service. This role acts as a liaison for Main Library vendors and partners such as the cafe operator, security, janitorial services, and the events rental manager. The position collaborates with partners at ImaginOn and Theaters at Spirit Square to ensure quality customer experiences across all venues. The Library Program Coordinator will serve as a Manager-on-Duty for Main Library, with preferred experience in cash handling, event management, and facility operations.

Requirements

• Minimum of three years of demonstrated experience managing complex programs, particularly coordinating large-scale community programs with multiple stakeholders
• Strong communication skills with a special focus on public speaking
• Experience managing nonprofit and/or grant budgets
• Strong technology skills, including basic software, social media, and public presentation and engagement tools
• Bachelor’s degree in a related field
• Combination of relevant education and relevant experience accepted

Nice To Haves

• 3-5 years working with event management, vendor relationships and/or community partnerships
• Connection to and knowledge of Charlotte communities
• Experience in library work, event management, community engagement, or a related field
• Ability to work and communicate with people of diverse backgrounds and cultures
• Strong understanding of diversity, equity, and inclusion within service delivery
• Master's degree preferred
• Bilingual/Spanish fluency a plus
• Experience with cash handling, event management and facility operations preferred
• Familiarity with sound and video recording and editing software a plus

Responsibilities

• Oversee and ensure the success of the program on a day-to-day basis, managing the various parts of the program, and making necessary logistical and tactical decisions to shape successful outcomes.
• Set milestones and drive the program toward metrics of success.
• Serve as the program’s primary community interface, drawing on the connections and networks of key partners.
• Schedule and coordinate public engagements, events, and programs.
• Build coalitions and support for the program among diverse audiences and communities, while earning, establishing, and building trust within the communities served.
• Identify potential project partners and build relationships and trust with partners/participants and community groups; simultaneously create authentic community benefit through listening deeply and being adaptable and responsive to community needs.
• Oversee program budget to ensure fiscal responsibility.
• Produce interim and final reports and program evaluations as required.

Benefits

• Exempt (salaried) position
• Pay rates are based on education, skill, experience level and internal equity
• Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level