Library Manager - Riverside Library

The New York Public Library•New York, NY

9d•Onsite

About The Position

The New York Public Library is seeking a bright, dynamic, and enthusiastic manager to provide leadership and direction to a team of public service professionals in the Riverside Library. The Riverside branch dates to 1897, when the Riverside Association donated its small collection to the New York Free Circulating Library. Riverside became a branch of The New York Public Library in 1901. It has since evolved into a modern library located on the Upper West Side of Manhattan, residing in its current location since 1992. With over 237,000 patron visits per year, the Library offers a comprehensive service to all those who live, work and study in the changing Lincoln Square neighborhood by offering patrons access to a wide range of books, information and knowledge. The Library Manager must have a passion for creating an environment of teamwork that embraces change and excellent customer service. They must possess effective management skills and experience, and be knowledgeable about the administrative and programmatic operations of public libraries in an urban setting.

Requirements

Bachelor's degree; or an equivalent combination of education and experience
Substantial public library experience working in a variety of roles displaying administrative, supervisory, and leadership skills appropriate to the position
Successfully demonstrated commitment to providing consistent, high-quality public services
Excellent interpersonal, oral, and written communication skills including the ability to serve as an enthusiastic ambassador for the Library
Successfully demonstrated experience supervising, training, and mentoring staff
Demonstrated ability to exercise sound judgment, identify and assess problems, and decisively implement appropriate solutions or recommendations
Ability to work well independently and collaboratively across the Library to get things accomplished
Creativity, flexibility, and initiative in accommodating community and staff needs
Commitment to diversity and inclusion
Experience implementing or enforcing library policies and procedures
Knowledge and understanding of emerging library technologies, service and programming trends for people of all ages in urban public libraries
Strong computer and other related technology skills, including MS Word, Excel, Powerpoint, Google applications, PCs, Macs and e-reader devices

Nice To Haves

ALA accredited Master’s degree in Library and Information Studies preferred
Experience creating, conducting and/or participating in community training, programming and outreach preferred
Spanish fluency preferred

Responsibilities

Manages the day to day operations of the branch including information, circulation, outreach, and programming services
Serves as the hiring manager for the site and is responsible for the ongoing development, evaluation, training, and discipline of staff in accordance with Library policies
Has overall responsibility for branch appearance and layout, the procurement of furniture and supplies, and the branch’s operational budget
Develops and implements strategies to enhance the onsite user experience, including using statistics and metrics to tailor services to meet local community needs and drive circulation and attendance
Builds partnerships with local businesses, community organizations, elected officials and community leaders to further strengthen the branch’s relationship with their diverse community
Partners with Programming units to develop and facilitate innovative programs for the community’s diverse patron base
Maintains and updates the Library’s collection profile, including merchandising the material and communicating collection needs to the Collection Development team
Focuses overall effort on providing exceptional customer service, including rallying the Branch Library team around this goal and resolving patron complaints as needed
Collaborates with Library Network Manager and other departments to improve the quality and variety of branch library services, ensure that the site is well-maintained and that technology is operational
Stays current in public library matters through professional development, involvement in professional organizations, interlibrary organizations, and attending professional meetings, conferences or workshops
Performs related duties as required
Hires and manages all staff in building
Oversees branch programmatic and supplies budget
Monitors personnel budget