Library Associate Part-Time

Town of Duxbury • Duxbury, MA

14h • Hybrid

About The Position

In accordance with Article 15.1 of the current bargaining agreement between the Town of Duxbury and the Duxbury Free Library Employees Chapter / SEIU Local 888, members of the Bargaining Unit are notified that the Town of Duxbury is seeking dynamic, qualified applicants for the open position of part-time Library Associate, less than 10 hours per week. The purpose of this position is to provide paraprofessional support to professional library staff through the performance of varied duties and tasks. Performs professional level duties requiring a thorough knowledge of library procedures, library organization, and department operations. Must exercise judgment and initiative to perform duties; must be able to work independently and as part of a team. The work requires examining, analyzing and evaluating facts and circumstances and determining actions to be taken within the limits of standard or accepted practices. Guidelines include a large body of policies, practices, and precedents. Employee is expected to weigh efficiency and relative priorities in performing work assignments. The work consists of the practical application of assignments in gathering, analyzing and evaluating facts or data; or determining the methods to accomplish the work. Employee interacts with co-workers, and the public to explain department procedures or guidelines. Excellent customer service skills are required involving courtesy, tact, and diplomacy in resolving complaints or concerns with patrons of the library.

Requirements

• Bachelor’s Degree preferred, related education and experience considered.
• General knowledge of public library services.
• Ability to communicate effectively, both orally and in writing.
• Ability to deal with the general public and staff members in a pleasant and tactful manner.
• Ability to learn and undertake new procedures.
• Excellent computer keyboarding and mouse skills.
• Excellent inter-personal and good computer skills.
• Work requires moderate intermittent physical strength and effort daily, such as bending, lifting, pushing, pulling or carrying the object(s) and stacking them or placing them on shelves.
• Position routinely requires lifting of objects up to thirty (30) pounds.
• Duties involve assignments requiring application of hand and eye coordination with finger dexterity and motor coordination.
• Visual demands require the employee to constantly read documents for general understanding and analytical purposes and with a need to distinguish colors.

Responsibilities

• Uses both the staff and public online library systems to provide circulation, bibliographic, and/or patron advisory services.
• Attends library and department meetings.
• Information must be presented appropriately and communicated factually.
• Works under direct supervision of the appropriate department head to provide library services; duties are designated by the department head.
• Duties may include but are not limited to: Circulation Department · Working at the circulation desk and circulating materials using the automated system. · Communicating library policies and procedures to patrons. · Answering telephone calls, managing relevant ones, and referring others to appropriate staff. · Registering patrons, collecting fines and fees. · Providing directional and general readers advisory information to patrons. · Assisting in physical collection care such as re-shelving, arranging, and weeding as directed. · Assisting the department head in department planning. · Performs related duties or special projects as required or directed.
• Children’s Department · Working at the children’s services desk. · Communicating library policies and procedures to patrons. · Answering telephone calls, managing relevant ones, and referring others to appropriate staff. · Registering patrons. · Providing reference and reader advisory information to patrons. · Assisting in collection care or collection development as directed. · Developing children’s programs, displays and web page maintenance. · Assisting department head in department planning.
• Technical Services Department · Participating in the acquisition and classification of materials. · Processing library materials. · Providing online data entry and data editing of library materials. · Assisting in physical collection care such as mending and weeding, as directed. · Assisting department head in department planning.
• Reference Department · Assisting professional reference and young adult staff. · Communicating library policies and procedures to patrons. · Answering telephone calls, managing relevant ones, and referring others to appropriate staff. · Providing directional reference and reader’s advisory information to patrons. · Assisting in collection care or collection development as directed, including periodicals, history room materials, and vertical file · Supervising the use of study rooms, study areas, computer room, research area and department equipment. · Assisting department head in department planning.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level