Part-Time Library Assistant

Ivy Tech Community CollegeFort Wayne, IN
Onsite

About The Position

The candidate will primarily cover the library’s front desk to provide support in areas such as computer and technical support, student and reference assistance, and material circulation. We want someone who is proactive and attentive, is warm and eager to greet and help students, and appreciates the value of the library.

Requirements

  • Proficient in Microsoft Windows and Office.
  • Capable of navigating databases and can type with little effort.
  • Reliable and punctual.
  • Willingness to learn and contribute.
  • Completion of a high school diploma or GED (associate degree or at least some college experience preferred) and two years of customer service experience (preferably library related).
  • Acceptable criminal background check

Nice To Haves

  • Interest in (and preferably knowledge of) professional library practices and academic expectations.
  • Patient and collaborative nature that builds connections and provides support even under demanding conditions.
  • Attentive and capable of prioritizing multiple tasks while remaining service minded.

Responsibilities

  • Manage the circulation desk independently and with minimal supervision.
  • Help students find material within the physical and online library.
  • Use SirsiDynix Workflows to check materials in and out and to update patron records.
  • Assist students with computers, scanners, printers, and copiers.
  • Problem solve student issues and refer them to librarians when necessary.
  • Shelve and shelf read materials according to Library of Congress Classification.
  • Assist in processing new materials when they arrive.
  • Promptly answer the phone in a friendly and helpful manner.
  • Keep the library organized, clean, and tidy.

Benefits

  • Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses
  • Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
  • Fee remission for employees, spouses, and legal dependents.
  • Competitive benefits and professional development programs
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