Library Assistant (Part-Time)

City of Schertz•Schertz, TX

16h•$0 - $18•Onsite

About The Position

Under general supervision, this position provides delivery of high-quality library services to the public, including staffing service points, assistance in managing daily activities of the library, maintaining library facilities, and performing a variety of administrative and technical functions in support of the library’s operations.

Requirements

Requires High School Diploma or GED
Minimum one (1) year customer service experience
Online computer experience.

Nice To Haves

some college preferred
public library experience preferred

Responsibilities

Staffs service points.
Performs a variety of circulation duties, including answering calls, patron inquiries, check in/check out of materials, holds assistance, card issuance, material location, library fee collection, patron database maintenance, and meeting room reservations.
Assists patrons with all library technology, including public computers, online catalogs, mobile devices, software, and online services.
Answers reference questions or refers reference inquiries to the Librarians as appropriate; assists patrons with locating/using library resources and services.
Resolves patron issues regarding overdue items, fines and other circulation or routine matters.
Participates in opening and closing duties.
Monitors and empties book drops; cleans materials as needed; sorts and shelves material; cleans and maintains library shelves.
Performs material preparation, repair, and removal as assigned; evaluates and recommends library items for repair, rebinding, and/or replacement and carries out those same tasks; processes mail, magazines, newspapers, and new, donated, or withdrawn library materials.
Assists with library promotion, outreach, displays, programs and events.
Processes overdue materials, including mailing notices and telephoning patrons regarding fines and overdue items.
Provides assistance to patrons in placing and monitoring InterLibrary Loan (ILL) requests; manages ILL process as assigned.
May train new employees regarding library and/or circulation procedures and policies as assigned; may present topics at staff training days.
Performs other duties as assigned or required.