Library Assistant

Lee County GovernmentFort Myers, FL
Onsite

About The Position

We’re looking for candidates who enjoy working with people, communicate well, and take pride in delivering great customer service. The ideal candidates are dependable, flexible, and comfortable connecting with patrons of all ages and backgrounds, including those who speak languages other than English. Curiosity, initiative, and a genuine passion for community service will help you shine in this role. You’ll be part of a dedicated team that values collaboration, continuous learning, and outstanding service, both to the public and to one another. At the Lee County Library System, we do more than lend books; we build community. With 13 active branches, innovative resources, and impactful programs, we empower people of all ages to explore, learn, and connect. If you’re passionate about public service, creativity, and helping others thrive, this is your opportunity to grow your career and make a real difference. Be part of a team that values innovation, collaboration, and community engagement. Work in a 13-branch system serving a diverse and growing population. Deliver programs, services, and resources that inspire learning and lifelong curiosity. Support access to books, technology, and opportunity for everyone in our community.

Requirements

  • Minimum Qualifications: A combination of education and experience equivalent to a high school diploma or GED
  • One (1) year of fast-paced, professional customer service or related experience
  • Strong communication skills
  • Ability to work collaboratively with a team
  • Commitment to providing inclusive service to a diverse community
  • Comfortable engaging with patrons of all ages, including children, teens, and those who speak languages other than English
  • Initiative, creativity, and flexibility
  • Willingness to grow and learn

Nice To Haves

  • Two or more years of education beyond high school
  • Three (3) or more years of customer service experience
  • Prior library experience

Responsibilities

  • Check materials in and out, assist with holds, and update patron records
  • Issue and renew library cards while maintaining accurate accounts
  • Provide friendly, helpful service at the circulation desk
  • Help patrons find materials and navigate basic library services
  • Sort, shelve, and shift materials to keep collections organized and accessible
  • Operate self-check machines, computers, copiers, and other equipment
  • Collect fines and fees and help prepare daily deposits
  • Prepare reports, order supplies, and ensure materials remain in good condition

Benefits

  • Not benefit-eligible
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