Library Assistant - 19 Hours
About The Position
This is a part-time position with 19 hours per week. The Library Assistant will be responsible for delivering quality customer service, providing general information and reader advisory, performing circulation services, assisting with library materials, maintaining the appearance and condition of library shelves, assisting with marketing library collections and services, troubleshooting common software and equipment issues for patrons, handling cash, and assisting with programming. The role may also involve acting as Person-In-Charge in the absence of senior staff. A valid driver's license and insurability are required.
Requirements
- High school diploma or equivalent.
- Six (6) months of customer service experience; or equivalent combination of education and experience.
- Familiarity with today’s public libraries (services, materials, and programs).
- Valid driver's license and insurability required.
Nice To Haves
- Familiarity of Integrated Library System (PINES preferred).
- Experience working in a library or educational environment is preferred.
Responsibilities
- Delivers quality customer service that exceeds patron expectations.
- Provides general information and reader advisory, using a variety of print and online resources; elevates questions to appropriate staff as necessary.
- Provides assistance with general information inquiries and requests.
- Performs daily branch opening and closing procedures.
- Provides circulation services; staffs information desks as assigned.
- Assist with receiving and preparing all library materials as necessary for circulation at the branch level.
- Shelves library materials; Maintains shelf appearance by straightening, shifting, and ensuring items are in correct order.
- Maintains library materials by mending, shelf reading, and weeding on condition.
- Assists with marketing library collection, services, and programs through displays and exhibits.
- Assists patrons with basic troubleshooting of common software products, operating systems, browsers, public fax machines, computers, printers, and photocopiers; elevates issues to senior staff as necessary.
- Performs cash handling.
- Provides assistance in the use of electronic resources.
- Provides assistance in the use of basic computer programs (e.g., Microsoft Office, Google Suite, etc.).
- May prepare and present programming under guidance of supervisor.
- May act as Person-In-Charge in the absence of senior staff, as assigned.
- Performs other related duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
