Library Assistant - Draper Library

Salt Lake County•Draper, UT
•Onsite

About The Position

Provides general reference and reader’s advisory services at the information desk and assists customers with the use of library technology resources. Performs a wide range of circulation functions and clerical support tasks.

Requirements

  • Three (3) years of direct customer service experience; OR an equivalent combination of related education and experience.
  • Education may not be substituted for one (1) year of required customer service experience.
  • Must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program.
  • Knowledge of basic library operations
  • Knowledge of telephone etiquette
  • Knowledge of cash handling procedures
  • Knowledge of literary genres
  • Knowledge of library cataloguing and metadata
  • Ability to work with job-specific equipment, tools, systems, and computer software
  • Ability to organize workloads and prioritize tasks to adhere to deadlines
  • Ability to interact effectively with co-workers and the public
  • Ability to work independently and also in a team environment
  • Ability to communicate effectively both verbally and in writing
  • Ability to problem-solve and make sound decisions
  • Ability to work effectively with people from diverse social, economic, and ethnic backgrounds
  • Ability to follow verbal and written procedures and instructions
  • Ability to perform data entry

Responsibilities

  • Provides general reference and reader’s advisory services, in-person or via telephone.
  • Provides clerical support for librarian collection development activities.
  • Performs a wide range of circulation functions and assigned general library support tasks.
  • Assists librarians with displays, system projects, library tours, programming, and/or promotion activities.
  • Provides assigned clerical support tasks for the periodicals collection.
  • Assists customers with the use of library technology resources.
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