Library Assistant

City of New London•New London, WI
•Onsite

About The Position

Library Assistant performs circulation tasks, processes materials, provides customer service including reference and reader’s advisory services. The position is around 20 hours per week; nights, days and every other weekend.

Requirements

  • High School Diploma or equivalent.
  • Experience working with the public required.
  • Organizational, interpersonal and public relations skills
  • Instructing, coordinating, problem solving, troubleshooting, decision making and conflict resolution skills
  • Strong written and verbal communication skills; listening skills, customer service skills
  • Computer skills

Nice To Haves

  • Previous library experience desirable.

Responsibilities

  • Checks library materials in and out
  • Collects and records fines and fees; records daily monies
  • Maintains magazines
  • Registers patrons; maintains patron records
  • Conducts reference and readers' advisory interviews; provides information on library services and policies
  • Initiates and answers telephone inquiries; transfers calls to appropriate personnel when necessary
  • Assists patrons in the use of library equipment
  • Searches shelves for materials; prepares and sends out overdue notices
  • Processes materials for shelves; mends books
  • Assists with maintaining order in the library
  • Communicates with co-workers, supervisors, the public, etc.
  • Participates in seminars and meetings as may be directed by the Adult Services Librarian, Children's Services Librarian, or Library Director
  • Miscellaneous duties as may be directed by the Adult Services Librarian, Children's Services Librarian, or Library Director
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