Library Assistant
About The Position
Under the supervision of the Director of Library Services, the Library Assistant performs circulation functions and basic clerical activities in support of library services, provides basic information about library materials, programs, and services, and participates in planning and executing children’s programs. The role calls for professionalism, tact, strong interpersonal skills, sound judgment, accountability, regular attendance, and a collaborative, customer-focused approach. The position is 20 hours per week: Tuesday through Thursday, 1–6 p.m., with rotating Friday and Saturday shifts, 10 a.m.–3 p.m. Benefits are prorated based on hours worked. The employee works in a library and office environment, regularly interacting with the public and sometimes working in crowded areas. Duties include use of library and office equipment, maintaining a clean and orderly work area, following safety procedures, and ensuring building security. The employee may occasionally operate a motor vehicle to attend training or courier materials. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Requirements
- One year of library or general clerical experience that includes public service experience.
- Knowledge of automated library circulation systems.
- Knowledge of standard library practices and procedures, including circulation and cataloging.
- Knowledge of record-keeping principles and procedures.
- Knowledge of basic arithmetic and cash handling.
- Knowledge of modern office practices, methods, computer equipment, and applications.
- Knowledge of English usage, spelling, vocabulary, grammar, and punctuation.
- Ability to exercise good judgment, courtesy, and tact with the public.
- Ability to operate relevant computer systems, hardware, software, and office machines.
- Ability to communicate effectively orally and in writing using proper English grammar and spelling.
- Ability to provide services and support to varying individuals and groups.
- Ability to perform the physical functions essential to the job.
- Ability to apply policies and procedures.
- Ability to communicate clearly, tactfully, courteously, and professionally with diverse audiences, including the public and City personnel at all levels.
- Ability to resolve conflicts and maintain harmonious working relationships within the organization and with other agencies and departments.
- Ability to maintain regular job attendance and adhere to working hours.
- Ability to operate computers, telephone, keyboard, monitors, eBook readers, projectors, mouse, calculators, printers, and other standard office equipment.
- Ability to sit, stand, walk, bend, kneel, stoop, communicate, reach, grip, push, pull, and manipulate objects.
- Ability to regularly move materials weighing up to 5 pounds without assistance and occasionally lift, carry, and put away parcels weighing up to 34 pounds.
- Manual dexterity and coordination for operating computers and standard office equipment for more than 50% of the work period.
- Ability to identify colors and maintain near visual acuity to read printed materials and computer screens.
Responsibilities
- Answer basic questions about library policies, facilities, and resources, and explain rules and procedures by phone or in person.
- Perform circulation duties, including checking materials in and out and registering patrons using the library computer system.
- Perform opening and closing procedures, including retrieving materials from book and DVD drops, checking them in, and printing routing slips.
- Resolve overdue and damaged-item issues with patrons, inspect returned materials for damage, collect related payments, and make change.
- Demonstrate or assist customers with using the online catalog.
- Search for and locate requested items, answer basic reference questions, and assist patrons with library services and electronic resources, public computers, printing, and photocopying.
- Participate in planning, executing, and promoting library programs and special events, including children’s programs.
- Shelve books and other library materials.
- Maintain regular attendance and adhere to working hours.
- Develop and sustain positive, cooperative, team-oriented working relationships with the supervisor, coworkers, other city employees, and volunteers.
- Follow safety rules and procedures and ensure building security.
- Maintain proficiency by attending required trainings, webinars, and workshops.
- Keep work areas clean and orderly and represent the Sweet Home Public Library positively and responsively to the public, volunteers, and patrons.
- Occasionally operate a motor vehicle to attend training or courier materials.
- Perform other duties as assigned.
Benefits
- Benefits are prorated based on hours worked.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
