Library Assistant, Part-Time

Ramsey County•All Suburban Ramsey County Library Locations, MN

1d•Onsite

About The Position

The current vacancies are in the Ramsey County Library department. The eligibility list created by these vacancies may be used to hire other vacancies in the department or County. Currently the roles are at the New Brighton and Maplewood locations, working approximately 20 hours per week. The schedules for these positions are provided, but they could change in the future due to department needs. The basic function of this role is to provide assistance to library patrons in person and on the telephone; to staff the service desk, check out library materials, assist patrons with self-service checkout, process library card applications, collect fees and troubleshoot patron accounts; to shelve library materials such as books, periodicals, and media; to process returned library materials via an automated materials handling system or manual check-in, to prepare new books and media for library circulation; to provide clerical support to the interlibrary loan function of the library; to unpack and coordinate interlibrary deliveries; and to perform related duties as assigned.

Requirements

Sufficient education to perform required duties.
None
None
Must be 18 years of age.

Responsibilities

Promote a diverse and culturally competent respectful workplace.
Staff the service desk, check in library materials, collect library fees and answer account-related questions, assist patrons with library card applications, update borrower records, and provide assistance in person or over the phone to patrons with general questions.
Check in and sort library materials manually and monitor the automated materials handling system.
Shelve library materials by arranging them in alphabetical order or according to Dewey Decimal number, as appropriate.
Check library shelves on a periodic basis to ensure that materials are being maintained in proper sequential or alphabetical order, and reorganize materials as needed.
Straighten bookshelves and common areas of the library to maintain orderliness and appeal of the facility.
Unpack and distribute library materials delivered from other Ramsey County Library and metro-area library locations.
Fill requests for library materials from other branches by pulling requested items from library shelves and preparing and packing materials to be sent to designated branches.
Set up program rooms for library events, including technology set up.
Provide technical support to patrons, including assistance with copying, scanning, printing, and internet usage.
Perform public contact duties such as receiving and routing phone calls; responding to complaints and inquiries by phone and in person; directing patrons to proper locations; scheduling appointments for patrons or staff; and assigning service requests for program units or staff in accordance with established guidelines.
Perform other related duties as assigned.