Library Assistant III

ChristianaCare • Newark, DE

1d • $60,778 - $91,166 • Onsite

About The Position

Under general supervision, performs technical, public service and administrative duties requiring operational level skills and a basic knowledge of library, practices, and procedures. Work may include both user services and technical services. User services work is directly with physicians, nurses, other clinicians, employees, patients and their families. Technical services include acquiring and preparing material for use by library customers, maintenance of library INet links, databases and electronic resources and preparation of library reports.

Requirements

• Minimum of high school diploma or equivalent
• 2 years progressively responsible professional office experience
• Proficiency with computers and Microsoft Office (Word, Excel) is required.

Nice To Haves

• Associate’s degree or coursework in Library Science preferred.
• Familiarity with Integrated Library Systems (ILS) or medical databases (like PubMed/MEDLINE) is a plus.

Responsibilities

• Handles patron requests and phone calls at the circulation desk.
• Provides basic services and technology support for patrons and refers more complex requests to the librarian.
• Assists patrons in finding library materials, including online database and journal subscriptions services.
• Assists patrons with copy, fax, laminating, and other library services.
• Processes quiet study room requests and monitors use of the rooms.
• Handles payments for library fines, fees, and services such as copying and book sale purchases.
• Circulates library materials for patrons using the library’s Integrated Library System (ILS) software.
• Registers patrons for new library cards and maintains patron records.
• Sends overdue notices and bills.
• Shelves library materials.
• Manages incoming and outgoing interlibrary loan requests, along with assisting patrons in making requests through the link on the library website.
• Obtains materials for customers from the Medical Libraries’ collection (both print and electronic), scans documents to create PDFs for patrons.
• Maintains records for materials obtained outside of CCHS, reconciles monthly charges for materials.
• Produces borrowing reports as requested by Library Manager.
• Catalogs new library materials according to the Bibliographic Standards for the NNLM.
• Creates displays of library materials to encourage patron browsing.
• Updates the library website as directed.
• Recommends books for purchase based on patron requests and an awareness of current popular titles.
• Processes new items for the library’s collection based on the Managers approvals, including, placing orders in workday, receiving, and cataloging newly acquired materials.
• Assists with inventory, weeding, and other collection management tasks.
• Performs general library tasks such as dusting, cleaning computer stations, and other cleaning.
• Performs shelf reading to keep library materials organized.
• Organizes supplies, storage areas, and library equipment.
• Prepares and maintains statistical reports.
• Completes clerical work including filing, processing invoices and submitting requisitions in Workday.
• Provides a safe and welcoming environment for all patrons.
• Participates in library events, such as Discovery Day, orientation, and the HFGCC tabling events.
• Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
• Provides coverage at other library locations in the absence of the librarian.

Benefits

• Full Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions
• Generous paid time off with annual roll-over and opportunities to cash out
• 12-week paid parental leave
• Annual membership to care.com
• Access to backup care services for dependents through Care@Work
• Retirement planning services
• Financial coaching
• Fitness and wellness reimbursement
• Great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
• health insurance
• paid time off
• retirement
• an employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED