Library Assistant II

City of Rochester•Rochester MN 55904, MN

3d•Onsite

About The Position

The City of Rochester is hiring a Library Assistant II for Rochester Public Library, a busy downtown library and bookmobile serving the City of Rochester, Olmsted County, and visitors. The position is an advanced clerical role involving complex computer programs and electronic resources. Duties may include public desk service, helping customers use library resources, maintaining public safety and security, supporting library programs, and ordering and receiving materials in all formats. The role may also oversee part-time clerical employees and volunteers, operate audio-visual equipment, and work with vendors to resolve problems. Work is performed under the general supervision of the Division Head. The Library seeks an employee committed to welcoming, equitable, and exceptional public service, intellectual freedom, and an inclusive environment. The schedule requires flexibility to work evenings and weekends. The 2026 starting rate is $28.25 per hour, with advancement to $35.39 per hour. Applications are accepted until the position is filled; to be considered for the first round of interviews, applicants were asked to apply by November 15, 2026, at 11:59 PM CST. The City will not sponsor or transfer visas for this position, including F1 OPT STEM.

Requirements

High school diploma or equivalent.
Two years of library experience.
Ability to perform essential functions with or without accommodation.
Flexibility to work evenings and weekends.

Nice To Haves

Post-secondary education.
Ability to speak and/or read a language other than English.

Responsibilities

Meet or exceed Library customer-service standards in interactions with the public and staff.
Provide basic reference and readers' advisory services in person and through telephone, email, instant messaging, and other communication channels.
Help patrons use library collections, equipment, services, and digital collections.
Respond to questions about library accounts, interlibrary loan requests, and item renewals; place interlibrary loan requests, enter reserves, and create bookings in automated library systems.
Provide direct customer service at a public service desk and maintain public safety and security by enforcing the Library's code of conduct.
Create and maintain book, art, and promotional displays, and maintain material supplies such as forms, office supplies, booklists, and informational flyers.
Perform data entry and records maintenance, keep statistical records, and prepare invoices for lost materials.
Compile and create orders for materials in all formats; use cataloging, vendor, and publisher databases and create bibliographic records needed for ordering.
Order items from library vendors and other appropriate sources, identify sources for specialty or hard-to-locate items, and maintain vendor relationships.
Receive and invoice items, check materials, resolve problems, send invoices to the business office, and maintain accurate records of invoices, received items, and returns.
Maintain standing orders, including ordering, invoicing, transferring, and discarding older editions; perform other acquisitions work such as first searching, inventorying records, and working with donated items.
Inventory added-copy items, add or discard items as needed, and process gift items and their records.
Assist with interviewing, hiring, scheduling, onboarding, training, motivating, leading, directing, and evaluating part-time clerical employees and volunteers.
Train staff and volunteers in new procedures and technology; evaluate and provide feedback on hardware or software when directed.
Serve as a computer liaison and trainer, working with the Technology team to set up, maintain, and troubleshoot automation systems.
Process materials in all formats and collections, verify and correct item information, maintain book-mending workflows, repair returned audiovisual items, and print materials as needed.
Sort, discharge, and route materials to Library locations to support efficient circulation of materials.
Assist with planning, preparing, presenting, and evaluating programs, outreach activities, and displays.
Conduct training and oversee volunteers and part-time staff as assigned; present programming activities under indirect supervision.
Set up, take down, and clean up after programs; operate and maintain audio-visual equipment; record programs for live streaming and archiving.
Serve on Library-wide and divisional committees and perform other duties as assigned.