Library Assistant II (SC - Substitute)

South Orange County Community College District•Mission Viejo, CA
•Onsite

About The Position

Under general supervision from an appropriate-level manager or administrator, the Library Assistant II performs routine technical and clerical duties in support of library sections and functions, including acquiring, cataloging, and circulating materials and providing information and assistance to library patrons. This is the full journey-level classification in the Library Assistant series. The employee performs the full range of assigned duties independently, applying general library and program-area knowledge and judgment, with only occasional instruction or assistance. Technical training and work direction may be provided by Library Technicians. The role may support collection development, cataloging, patron and library databases, reserve materials, circulation, audiovisual and periodicals services, library maintenance, interlibrary loans, and general clerical work. The position also provides public assistance, may train and direct assigned student workers or other staff, and may perform library opening and closing duties. Assignments may vary according to departmental needs. This is a short-term, temporary, hourly, non-bargaining-unit assignment on an intermittent, seasonal, or project basis, not to exceed 160 days and 960 hours per fiscal year. Employment is on an if-and-as-needed basis; the assignment may be shortened or extended based on departmental needs. Work must be performed onsite in California and under supervision. The schedule and shift vary and are subject to change, with up to 25 hours per week.

Requirements

  • Equivalent to completion of the twelfth grade, supplemented by specialized coursework or on-the-job training in library science or library practices and procedures.
  • Two years of increasingly responsible clerical library experience.
  • Knowledge of library services, materials, practices, procedures, and terminology.
  • Knowledge of routine technical and clerical library support duties and practices used to classify and catalog library materials.
  • Knowledge of computerized cataloging, bibliographic, and circulation databases and basic procedures for entering information and materials.
  • Knowledge of bibliographic search techniques, basic supervision and training, office procedures and equipment, recordkeeping, report preparation, filing and information retrieval, public relations and telephone etiquette, basic mathematics, and English usage.
  • Ability to perform general clerical and routine technical duties, order and receive library materials, and apply library procedures to cataloging and processing.
  • Ability to operate computerized cataloging, bibliographic, and circulation databases; conduct complex bibliographic searches; and correct errors and conflicts.
  • Ability to assist students, staff, faculty, and the public; communicate information clearly; and handle irate patrons calmly.
  • Ability to type or enter data at a speed necessary for successful job performance; compile and organize information; maintain filing systems; and use computers and office software.
  • Ability to adapt to changing technologies and learn new equipment and systems.
  • Ability to work under steady pressure with frequent interruptions and substantial public contact.
  • Ability to follow oral and written instructions, relate effectively and courteously to people of varied backgrounds, and maintain effective working relationships.
  • Ability to report to work regularly and consistently as scheduled.
  • Ability to meet the physical requirements of the position, including prolonged sitting or standing; frequent stooping, bending, kneeling, crouching, reaching, and twisting; lifting, carrying, pushing, or pulling light to moderate weight; and repetitive hand movements and fine coordination.

Responsibilities

  • Assist with acquisition and collection development, including checking for duplicate orders, receiving donations, coordinating donated-book review, withdrawing materials, and maintaining collection records.
  • Order and receive office and library supplies and resolve vendor ordering or receiving issues.
  • Assist with cataloging, including locating and downloading bibliographic information, performing descriptive, copy, and original cataloging, maintaining item and authority records, and assisting with subject cataloging.
  • Maintain and update patron, reserve room, periodicals, and audiovisual databases.
  • Train and provide work direction to assigned student workers, lower-level assistants, substitutes, and other staff as assigned.
  • Maintain the Reserve Room, including cataloging and processing materials, tracking items, preparing reports, notifying faculty and staff about overdue materials, and resolving bibliographic record conflicts and errors.
  • Assist patrons at circulation and other assigned library desks; check materials in and out, process returns and renewals, register patrons, issue library cards, and handle requests and notifications.
  • Support audiovisual public services, assist patrons with audiovisual equipment, search for requested videos, inspect equipment and media, make duplicate cassettes and collect fees, and retrieve and reshelve items.
  • Support periodicals services by ordering and processing periodicals, maintaining lists and reports, claiming missing issues, repairing and organizing materials, and weeding and updating the collection as required.
  • Identify overdue items, notify patrons, process and record fines, balance money received, locate returned items, manage holds, and notify collection agencies of qualifying overdue accounts and cleared debts.
  • Research missing books in response to public or interdepartmental requests.
  • Provide information and assistance in person and by telephone, respond to routine requests, and answer directional questions.
  • Help patrons use library equipment and computers; troubleshoot copier problems and provide cash refunds for problems involving copiers, printers, and audiovisual equipment.
  • Perform library maintenance, including shelving and reading shelves, cleaning and shifting materials, routing items for repair or disposal, mending materials, and assisting with inventory.
  • Physically process print and non-print materials for the collection, including applying property stamps, due-date slips, security strips, protective covers, barcodes, and call-number labels.
  • Receive interlibrary loan requests and obtain materials through interlibrary loan services.
  • Perform clerical work such as typing documents, answering phones, entering information, maintaining files and records, and sorting and distributing mail and correspondence.
  • Assist with special projects and assignments and compile data and statistics for summary reports.
  • Perform opening duties, including turning on computers, processing daily newspapers, and contacting vendors about missing deliveries as necessary.
  • Perform assigned closing duties, including playing the closing tape, securing money, turning off equipment and lights, ensuring items are returned, and clearing the building of patrons.
  • Provide backup to other library staff and areas as needed.
  • Attend professional meetings, conferences, and workshops; maintain awareness of developments in library science and incorporate them as appropriate.
  • Perform related duties as required.
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