LIBRARY ASST I-CIRC PT

City Of Mount Dora• Mount Dora, FL, US, FL

19d•$15 - $21•Onsite

About The Position

The Library Assistant I-CIRC supports smooth, uninterrupted circulation desk operations and provides friendly, professional customer service. The role includes checking library materials in and out, maintaining patron records, registering patrons for library cards and classes, processing circulation reports and payments, and assisting patrons with library resources and technology. The position also teaches at least one technology class per month and serves as a backup instructor for other classes. The assistant shelves and maintains library materials, provides reader’s advisory and ready reference help, and supports other library functions and events as assigned. The role requires maintaining patron confidentiality, proficiency with library materials and digital services, and the ability to assist customers of all ages with computers, printers, scanners, fax machines, and personal devices. This position averages 28 work hours per week. Work is primarily inside an office environment, with possible outdoor work for special events. Scheduled work may include evening shifts on Tuesdays and Wednesdays and weekend shifts, including Saturdays and Sundays.

Requirements

High school graduate or GED.
Moderate computer hardware and software literacy.
Ability to type and use a keyboard quickly and accurately.
Complete required National Incident Management System (NIMS) training within six months of completing the probationary period.
Ability to interact with the public in a friendly, helpful, and efficient manner.
Ability to organize materials and keep detailed, confidential records.
Ability to use automated circulation and class registration systems.
Ability to communicate effectively in English, verbally and in writing.
Ability to work with all age groups.
Ability to learn and use computers and accompanying software with moderate to advanced skill.
Ability to assist patrons with computer and printer use and a variety of patron devices.
Ability to use a personal computer, printer, photocopier, phone tree software, fax machine, scanner, cash register, credit card terminal, cellphone, and computer tablet.
Acceptable eyesight and hearing, with or without correction.
Ability to lift, push, or pull up to 50 pounds.
Manual dexterity to operate keyboards, cash registers, and library materials with speed, efficiency, and accuracy.
Ability to balance on a ladder or library stool and retrieve books from a book drop.

Nice To Haves

College degree.
Bilingual ability, such as Spanish, verbally and in writing.

Responsibilities

Support smooth, uninterrupted operation of the circulation desk and provide friendly, professional customer service.
Use the Koha system to check materials in and out accurately and maintain patron records.
Register patrons for library cards and maintain library patron records.
Process overdue materials reports, county interlibrary holds, cash register and kiosk balancing, and daily statistical reports.
Teach at least one technology class per month and serve as a backup instructor for other classes.
Shelve library materials and maintain assigned shelves through straightening, shifting, and cleaning.
Provide reader’s advisory assistance and demonstrate interest in patrons’ reading needs.
Maintain proficiency with library materials, including digital and streaming content and methods for accessing them.
Maintain patron confidentiality in accordance with Florida Statutes.
Assist patrons with library computers, printers, scanners, fax machines, and devices such as tablets, laptops, and cellphones.
Help patrons with simple ready reference questions.
Remain knowledgeable about library classes and programs and use Lib-Cal, the cash register, and credit card terminal.
Support other library functions, including Story Times, teas, children’s programs, classes, mending, processing, and hospitality.
Perform related functions as assigned.
Work nights and weekends as needed and support special library events outdoors.