Library Assistant-PT

City of Waco•Waco, TX
•Onsite

About The Position

Under basic supervision, assists Waco-McLennan County Library patrons with locating items, checking out and returning library materials, and other customer services. Provides friendly and timely assistance to the public in person and by telephone. The ideal candidate provides excellent customer service, pays close attention to detail, enjoys organizing books using alphanumeric systems, and communicates clearly with coworkers and patrons of all ages and skill levels. The working location is the West Waco Library. Minimum starting salary is $16.7903 per hour, depending on qualifications.

Requirements

  • High school diploma, or be at least 16 years of age and have acquired or be pursuing a high school diploma or GED.
  • One month of customer service experience.
  • Ability to provide customer service, pay close attention to detail, and communicate clearly with coworkers and patrons of any age and skill level.

Nice To Haves

  • Valid Texas Driver's License.
  • Public library experience.

Responsibilities

  • Shelve library materials neatly and in proper order.
  • Regularly review call numbers and reshelve materials that are out of place.
  • Provide general assistance to the public and refer patrons to other staff when needed.
  • Pick up abandoned materials and straighten furniture in public areas.
  • Provide excellent customer service to external patrons and internal colleagues.
  • Assist patrons with processing account fees and establishing new library accounts, as needed.
  • Assist patrons with locating items and checking out and returning library materials.
  • Provide assistance in person and by telephone.
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