PT Mobile Library Assistant

City of Myrtle Beach•Sc, SC

14h

About The Position

The Mobile Library Assistant performs informational and recreational services for mobile library patrons and supports the library’s community goals through operation of the mobile library branch. The role involves transportation logistics, maintaining schedules, public interaction, equipment oversight, and management of library materials in a changing environment. It requires sound judgment, accountability, operational awareness, and consistent performance under demanding conditions. The position includes customer service and circulation work, assistance with library resources and technology, preparation and movement of materials, vehicle upkeep, and support for programs and outreach. Work takes place in indoor and outdoor settings, with daily travel and exposure to varying temperatures and weather. The role requires sustained physical exertion, including frequent lifting and moving heavy carts and equipment. Scheduled hours include evenings and some Saturdays.

Requirements

High school education or GED.
Valid driver’s license that must be maintained.
Knowledge of customer service principles, computers, and job-related software programs and applications.
Knowledge of policy research, analysis, and composition.
Effective verbal and written communication skills.
Computer skills for data entry, word processing, and presentations.
Ability to use small office equipment, including printers, copy machines, or desk phones.
Ability to build rapport, listen, multitask, take direction, and complete assignments in a timely manner.
Ability to work semi-independently, work well with others, and manage time effectively.
Ability to establish and maintain working relationships with City employees, outside agencies, and the general public.
Ability to operate an extended-length Sprinter van measuring 24 feet long and 10 feet high.
Ability to maintain strict schedules and meet physical demands across challenging work environments.
Ability to lift and carry objects weighing up to 50 pounds frequently or as needed.
Ability to frequently push and pull loaded carts weighing approximately 200–400 pounds, including moving them from a stationary position and maneuvering them safely.
Ability to maneuver bulky equipment and loaded carts through confined spaces, around corners, across carpeted and uneven paved surfaces, and up and down inclines.
Ability to bend, crouch, twist, reach, and crawl to access, retrieve, load, and unload materials and equipment.
Ability to stand for periods of at least one hour and maintain stamina throughout the work shift.
Ability to work scheduled hours that include evenings and some Saturdays.

Nice To Haves

Experience in customer service work.

Responsibilities

Greet and assist library users and promote the library’s mission and services.
Perform circulation tasks, including checking materials in and out, placing holds, renewing items, contacting homebound patrons, and pulling materials for them.
Process library card applications and issue cards according to procedures.
Process materials and notices for the Mobile Library branch and answer questions about patron accounts and general library information.
Protect the confidentiality of library patrons and records.
Drive the 24-foot-long, 10-foot-high extended-length Sprinter van as needed; complete vehicle checklists and logs and report vehicle issues promptly.
Help maintain the vehicle by cleaning it, washing its exterior, fueling it, and adding DEF.
Select and load materials for daily routes, including hauling bags or loading full book carts; secure carts and materials with ratchet straps and tie-downs.
Help patrons locate materials, answer reference and readers’ advisory questions, and instruct them in using library resources, electronic resources, and digital content.
Assist patrons with Wi-Fi, computers, and mobile printing, and adapt to new technologies.
Rotate inventory and keep the mobile branch neat and orderly; accurately sort, shelve, file, shift, and rearrange library materials.
Load and unload materials, carts, a sandwich board, and a registration table and chairs; repeatedly set up and take down equipment at scheduled stops, indoors and outdoors.
Assist the Mobile Library Coordinator with creating, implementing, setting up, and carrying out programming and outreach events.
Maintain statistics for library reports.
Work collaboratively with library staff and communicate with supervisors, coworkers, volunteers, patrons, the public, and others to coordinate activities and resolve problems.
Ensure patrons follow applicable rules, policies, and procedures, and take action to address violations.
Communicate with mobile library patrons by phone, text message, and email.
Use computers, handheld devices, office equipment, library applications, and word processing, spreadsheet, database, or other system software.
Support programs by preparing supplies, setting up and taking down tables and chairs, engaging with patrons and the public, and promoting library services.
Work scheduled hours, including evenings and some Saturdays; maintain schedules and provide service to children, teens, adults, and seniors.
Perform other related duties as required, assigned, or requested.