Library - Director I

Library Systems & Services LLC•West Point, VA

About The Position

King William County Library System is a small two-branch system with 10 employees. The Library Director I supports LS&S’s mission, vision, and values through leadership and customer focus. The role ensures contract requirements are met, leads library staff in serving the community, builds partnerships with local officials, and manages the customer relationship. The library contract value is up to $1 million. The Director leads library operations and staff, monitors operational performance and staffing, and uses management tools and data—including financial, usage, demographic, and trend information—to identify and address issues. The role oversees library materials selection and processing within applicable policies and budget limits, supports excellent patron experiences, and maintains a safe workplace. The Director reports regularly to the VP of Library Operations and meets weekly with the VP via Teams. The position also involves keeping current with library trends, technology, and issues that may affect services and programming; carrying out local, regional, and company initiatives; managing relationships with officials and governing or library boards; and soliciting feedback from clients, stakeholders, and patrons. The Director follows applicable human resources, legal, policy, patron privacy, and records-custodianship requirements. Other duties may be assigned.

Requirements

Master of Library and Information Science (MLIS) degree required.
Experience analyzing and applying financial reports and library-related data, including usage, demographics, and trends.
Basic knowledge of programming and financial management.
Experience in a role requiring frequent patron interaction, fulfilling patron requests, and addressing patron issues, questions, and suggestions.
Demonstrate adaptability in changing work environments while maintaining effectiveness and efficiency.
Behave ethically and ensure conduct is consistent with organizational standards and values.
Build and maintain positive working relationships internally and externally.
Communicate clearly, thoroughly, and in a timely manner using appropriate tools and techniques.
Develop creative and innovative ways to improve library operations and create opportunities.
Anticipate, understand, and respond to client needs within organizational parameters.
Work cooperatively with others to set goals, resolve problems, and make decisions.
Lead and positively influence others to achieve organizational results.
Assess situations and make timely, clear decisions in the organization’s best interests.
Set priorities, develop work schedules, monitor progress, and track relevant details and activities.
Develop strategies, set goals, implement action plans, and evaluate results.
Assess problems, identify causes, gather relevant information, generate solutions, and make recommendations or resolve issues.
Assess options and actions based on environmental trends and conditions and organizational vision and values.
Pivot in response to challenges, maintain flexibility, and regulate emotions to remain focused and effective.
Ability to sit for long periods and maintain focus on computer screens or detailed paperwork.
Occasionally lift items weighing up to 25 pounds, such as files, books, and other materials.

Nice To Haves

One to three years of supervisory experience preferred.
Three years of progressively responsible library managerial experience and/or library administrative experience, or equivalent knowledge, preferred.

Responsibilities

Manage with integrity and promote LS&S’s culture, values, and mission.
Evaluate library environments and operational indicators to identify problems, concerns, and opportunities for improvement.
Report regularly to the VP of Library Operations and meet weekly via Teams on a set schedule.
Coach library staff to help achieve operational goals.
Monitor and manage staffing levels.
Develop the library team to deliver excellent customer service and patron experiences.
Evaluate and support staff performance.
Implement action plans that meet operational and organizational objectives.
Stay current with library trends, issues, and technology, as well as political, economic, and demographic issues that may affect library services and programming.
Plan and execute local, regional, and company initiatives, and follow up to ensure accountability.
Use existing tools and best practices to ensure effective library operations.
Use and help staff use management information tools; analyze financial reports and library-related data to identify and address trends and issues.
Oversee selection, acquisition, and processing of library materials within selection policies and budget limits.
Manage local customer relationships with city and county officials, governing boards, and library boards.
Solicit feedback from clients, stakeholders, and patrons to understand their needs and community needs.
Establish a positive, healthy, and safe work environment in accordance with applicable legislation and regulations.
Oversee implementation of human resources policies, procedures, and practices.
Follow legal and policy requirements regarding patron privacy and custodianship of patron records.
Perform other duties as assigned.