Library Aide

City of Plymouth, Wisconsin•Plymouth WI, WI

About The Position

This paraprofessional and clerical position supports library service desks and assists library users of all ages with library resources and equipment. The position averages approximately 15–20 hours per week and includes day, evening, and Saturday hours. Duties may include additional related work assigned by the Library Director.

Requirements

High school diploma or GED.
Required computer, keyboarding, and mouse skills.
Ability to communicate information effectively and respond to questions from patrons.
Ability to follow detailed directions.
Ability to maintain a regular work schedule with flexibility to work days, evenings, and weekends as required.
Excellent interpersonal skills and the ability to maintain and foster cooperative, courteous working relationships with the public, peers, and supervisors.
Ability to work in a defined space and stand for periods of time.
Ability to bend, twist, reach, feel, climb a short footstool, and perform standing, walking, stooping, kneeling, and crouching activities.
Ability to lift and carry up to 50 pounds and push or pull objects weighing up to 100 pounds on wheeled carts.
Ability to talk, hear, and perform tasks requiring near vision.

Nice To Haves

Customer service experience.

Responsibilities

Greet library patrons and assist with circulation desk procedures, including library card registration, checking materials in and out, and accepting payment for fines and fees.
Follow circulation procedures and library policies, and explain policies to patrons.
Arrange returned materials on book trucks and perform shelving as needed.
Empty book drops and bins and handle inter-library delivery.
Help patrons use the online catalog, databases, computers, photocopier, and other library equipment and resources.
Refer lengthy reference questions or complicated patron interactions to the Reference Librarian, Youth Services Librarian, Manager on Duty, or Library Director.
Shelf-read assigned shelves by call number and Dewey Decimal Classification to maintain library order.
Route mail, telephone calls, and user requests as needed.
Assist with library programs and displays as needed.
Process, repair, or discard library materials as needed.
Process donation and book sale items as needed.
Attend staff meetings and continuing education programs when requested.
Perform other related work as assigned by the Library Director.