Library Aide I

Las Vegas-Clark County Library District•Las Vegas, NV

4d•Onsite

About The Position

The Library Aide I supports general library operations at the Centennial Hills Library under direct supervision. The role interacts with internal and external customers; assists with lending and collecting library materials; sorts and reshelves materials; registers customers and issues library cards; assists with customer accounts; answers routine questions; teaches customers how to use library resources; supports library programs; and performs transactional and clerical duties in accordance with established policies and procedures. The position typically reports to a management-level Library Operations position. This is a part-time, 12-hour-per-week, FLSA non-exempt position. The pay range is $14.56 to $19.51 per hour. Pay typically begins at the minimum of the range, and employees are eligible for annual merit and COLA increases per District policy. The position is located at Centennial Hills Library, 6711 N. Buffalo Drive.

Requirements

Completion of tenth grade in secondary education.
Knowledge of basic office procedures, spelling, grammar, punctuation, and arithmetic.
Ability to learn basic public library principles, practices, and techniques.
Ability to learn the Library of Congress Classification System.
Ability to learn Integrated Library Systems (ILS).
Ability to process and handle confidential information with discretion.
Ability to communicate effectively orally and in writing.
Ability to maintain effective interpersonal relationships.
Core competencies include customer service, MS Word, Excel, and Outlook, video conferencing, supervised ILS tasks, collection maintenance, and public service ethics.
Physical ability to perform frequent walking, standing, bending, reaching, and stooping, and some lifting and carrying of objects weighing 20–50 pounds.

Nice To Haves

Six months of customer service experience.

Responsibilities

Sort and reshelve returned books, periodicals, and other materials.
Assist customers with check-out and check-in.
Perform supervised Integrated Library System functions and assist customers with library resources and equipment, including printers, copiers, return machines, self-checks, and scanners.
Answer frequently asked questions about branch procedures, practices, and collections.
Assist customers with selecting and locating library collections using Library of Congress Classifications.
Instruct customers in using library resources and equipment, including printers, copiers, return machines, self-checks, and scanners.
Provide support for library programs.
Perform routine clerical tasks, such as answering phones and organizing files.
Perform other duties as assigned.