Librarian - Adult Services

Charlotte, County of33952, FL
Onsite

About The Position

This position provides exceptional customer service and technical assistance to library patrons by supporting access to library materials, digital resources, and public technology. Responsibilities include assisting patrons with research and information requests, developing and conducting educational and cultural programs, and promoting library services through community outreach and special events. The role also supports collection development by selecting and maintaining library materials, while ensuring accurate records, reporting, and library operations. Additional duties may include training staff and the public on library systems and technology resources, as well as supporting cataloging and preservation of library collections and historical assets.

Requirements

  • Master’s Degree Library Science (MLS)
  • One (1) year work experience in customer service
  • Valid driver’s license
  • Knowledge of departmental policies, plans, and procedures.
  • Knowledge of modern office practices, plans, and procedures.
  • Knowledge of Microsoft Word, Excel, PowerPoint, and other job-related computer programs and software applications.
  • Knowledge of the principles and practices of modern library work.
  • Knowledge of the methods, practices, and techniques used in library classification and cataloging, and the ability to apply this knowledge to specific work assignments.
  • Knowledge of reference methods, techniques, and sources used in library work.
  • Knowledge of book selection standards and policies of the library system.
  • Skills in use of standard office equipment and software applications including personal computer and microfilm viewer operations.
  • Skill in proficient in internet searching techniques and use of electronic resources.
  • Skill in effective communication, both orally and in writing.
  • Skill in prioritizing and organizing work.
  • Skill in the use of office equipment such as a computer, multi-line telephone system, scanner, fax machine, and copier.
  • Ability to learn and teach standard library tasks and routines.
  • Ability to communicate clearly and concisely, both orally and in writing; ability to understand and follow oral and written instructions.
  • Ability to establish and maintain effective working relationships with employees and library patrons; proficiency in providing positive customer service.
  • Ability to operate a motor vehicle.
  • Ability to provide internal/external guidance and customer assistance via all forms of communication.
  • Ability to use computers for data entry, word processing, and/or accounting purposes.
  • Ability to author reports, business correspondence, and procedure manuals.
  • Ability to establish and maintain effective working relationships with managers, service providers, other employees, and the general public.

Nice To Haves

  • Experience working in libraries.

Responsibilities

  • Providing exceptional customer service and technical assistance to library patrons.
  • Supporting access to library materials, digital resources, and public technology.
  • Assisting patrons with research and information requests.
  • Developing and conducting educational and cultural programs.
  • Promoting library services through community outreach and special events.
  • Supporting collection development by selecting and maintaining library materials.
  • Ensuring accurate records, reporting, and library operations.
  • Training staff and the public on library systems and technology resources.
  • Supporting cataloging and preservation of library collections and historical assets.

Benefits

  • Affirmative Action/ADA/Veterans’ Preference and Equal Opportunity Employer status for the county.
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