Liaison Clerk

Fuego Corporation • Louisville, KY

2h

About The Position

Fuego Corporation is seeking a dependable, organized, professional, and people-oriented Liaison Clerk to provide administrative, communication, and operational support across Kulima Care Family Services and M.H.G. Preparatory Academy. The role serves as a primary point of contact for families, foster parents, state workers, prospective foster homes, school parents, and community partners. The Liaison Clerk manages front desk operations, maintains agency and school documentation, coordinates communication, and supports daily operations. This is a non-clinical, non-supervisory position requiring strong organizational skills, professionalism, confidentiality, and excellent time management.

The position supports family services by communicating with foster parents and state workers, maintaining foster home files, responding to prospective foster parent inquiries, assisting with recruitment and initial applications, tracking outstanding documents, and supporting agency staff. It also supports the school by communicating with staff and families, assisting with enrollment and admissions inquiries and student records, coordinating tours and meetings, supporting events and daily office operations, and assisting school leadership with clerical needs. The role also includes transporting clients and assisting with after-hours emergency calls.

Requirements

• High school diploma or GED.
• Strong written and verbal communication skills.
• Excellent organizational and time management skills.
• Proficiency with Microsoft Office, Google Workspace, email, and general computer applications.
• Reliable transportation.
• Ability to maintain confidentiality and handle sensitive information.
• Professional telephone etiquette and customer service skills.
• Ability to multitask, prioritize responsibilities, and work independently.
• Dependable attendance and consistent follow-through.
• Ability to take initiative, manage time effectively, follow through on assignments, and maintain professional boundaries.

Nice To Haves

• Associate's degree or higher.
• Previous administrative, receptionist, or clerical experience.
• Experience in education, social services, foster care, or nonprofit organizations.
• Familiarity with electronic recordkeeping and database systems.
• Experience working with families, children, and community organizations.

Responsibilities

• Answer and direct incoming phone calls professionally.
• Welcome visitors, families, and community partners.
• Maintain organized electronic and physical files.
• Prepare, scan, upload, and process documentation.
• Monitor emails, messages, and administrative requests.
• Assist with scheduling appointments, meetings, and follow-ups.
• Maintain an organized and professional front office.
• Communicate with foster parents regarding paperwork, appointments, training, and agency requirements.
• Assist with maintaining foster home files and documentation.
• Communicate with state workers regarding administrative matters and requested information.
• Respond to inquiries from prospective foster parents.
• Assist with foster parent recruitment, referrals, and initial application processes.
• Track outstanding documents and follow up to ensure timely completion.
• Support agency staff with assigned administrative and operational responsibilities.
• Transport clients and assist with after-hours emergency calls.
• Assist with communication between school staff, parents, and prospective families.
• Respond to inquiries regarding enrollment, admissions, and school activities.
• Assist with student records, forms, and administrative documentation.
• Coordinate school tours, parent meetings, and follow-up communication.
• Support school events, student activities, and daily office operations.
• Assist school leadership with clerical and organizational needs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED