COMMUNITY LIAISON

UHS • Dover, DE

5d • Remote

About The Position

Dover Behavioral Health System is seeking a qualified candidate for a Community Relations Liaison position. This role involves assessing the needs of patients, the community, and the hospital to develop and maintain long-term referral relationships that will generate a continuous flow of admissions to meet hospital census objectives. The position requires travel for 90-95% of the role and primarily operates within the Maryland/Delaware area. Dover Behavioral Health System is a 104-bed acute care psychiatric hospital recognized for its outstanding patient satisfaction.

Requirements

• Bachelors’ degree in Marketing, Sales or a relevant field
• A minimum of three years of experience working with/in the medical field (preferably in a behavioral health or mental health setting)
• Strong oral communication skills and an ability to communicate at a level appropriate to the audience, strong presentation skills
• Creativity in developing marketing methods to effectively deliver the service message to referral sources
• Valid driver's license with a clean driving record and dependable transportation
• Ability to travel for 90-95% of the role

Responsibilities

• Establish and maintain a tracking system for admissions via professional referrals.
• Acknowledge admissions to referral sources and provide necessary information promptly; maintain communication logs and distribute relevant information.
• Address specific requests and needs of referral sources, including admission procedures, program descriptions, and treatment plans.
• Ensure timely delivery of discharge summaries to referral sources; maintain communication with potential referral resources for business development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level