Liability Claims Specialist

Central Insurance Company•Van Wert, OH

7d•$92,500 - $130,000

About The Position

Central Insurance is hiring a Liability Claims Specialist for its growing Claims team. The role ensures high-quality claim handling through coverage determinations, loss investigations, independent assessment of company exposure, and timely resolution. The specialist applies liability claim expertise while delivering customer service and support to policyholders and other stakeholders. The position is based in Van Wert, Ohio; Dublin, Ohio; Waltham, Massachusetts; Alpharetta, Georgia; or Irving, Texas, with a hybrid or remote work model based on location. Travel is required as needed.

Requirements

Ability to obtain and maintain all required state department of insurance adjusting licenses and continuing education within 90 days of employment.
Bachelor’s degree and 2 years of related experience, or an associate degree and 3 years of related experience, or 4 years of related experience.
Travel as needed.

Nice To Haves

CPCU, SCLA, or AIC designation.
Claims experience in both Personal Lines and Commercial Lines.
Litigation management experience.
Experience drafting coverage letters.
Working knowledge of contracts and risk transfer concepts.

Responsibilities

Manage an assigned volume of casualty claims within Personal and Commercial underwriting verticals.
Investigate, evaluate, negotiate, and settle assigned claims within authority limits.
Develop and follow strategic action plans throughout the life of each file.
Set expectations, build rapport, and respond to requests in a timely manner.
Build relationships and communicate appropriately with agency partners and internal and external stakeholders.
Conduct thorough, proactive liability claim investigations, including use of ISO.
Recognize, investigate, and refer subrogation matters, and communicate about them appropriately.
Set accurate initial reserves promptly and continually review their accuracy against probable ultimate exposure.
Manage liability files toward swift resolution of exposures that warrant settlement.
Detect and mitigate fraud while investigating claims.
Consider file expenses appropriately and use approved suppliers.
Manage paid losses appropriately and settle claims fairly at the optimal time in the life of the file.
Monitor and collaborate with defense counsel on litigation strategy and development throughout the litigation process.
Support team development through subject-matter expertise, learning, and onboarding assistance.
Complete assigned training.
Handle special projects as assigned.