Level 3 Trading Platform Production Support Engineer

Delan Associates, IncJersey City, NJ
Onsite

About The Position

Join a high-performing technology team supporting a low-latency electronic trading platform that powers mission-critical trading operations for one of the world's largest financial institutions. This is a Level 3 production support role at the intersection of trading, engineering, and governance — where uptime, speed, and precision are everything. We're looking for an engineer who thrives under pressure, understands electronic trading systems inside and out, and can partner directly with traders to keep the floor running.

Requirements

  • Hands-on experience supporting electronic trading platforms
  • ACI MTS experience (must-have)
  • Knowledge of trading systems — Futures & Bonds
  • Development knowledge in C++ / C# / Java
  • Strong integration + protocol expertise with production debugging
  • Proficiency in Unix and Windows environments
  • Experience with application testing and release validation
  • Excellent communication — comfortable working directly with traders
  • Ability to perform under the stress of supporting live trading systems

Responsibilities

  • Provide Level 3 production support for a low-latency electronic trading platform
  • Partner directly with traders (AMRS) to resolve issues with urgency
  • Manage escalations with the trading platform vendor
  • Own application management, governance, and security mandate implementation
  • Maintain trading feeds between platforms and surveillance/audit systems
  • Review application changes, run QA, and validate releases
  • Debug integration and protocol issues in production-like environments
  • Support integration projects using Java across Unix and Windows
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