Level 1 Trauma Emergency Department Nurse Director

American Addiction Centers • Macon, GA

1d • Onsite

About The Position

The Level 1 Trauma Emergency Department Nurse Director is responsible for identifying and acting on opportunities to gain competitive advantage and enhance organizational growth. This role involves developing and updating strategic plans, creating evidence-based policies and procedures, and enhancing the organization's image through community participation. The Director maintains an appropriate working environment, ensures proper distribution and utilization of personnel, and demonstrates a commitment to achieving organizational and departmental results. They hold employees accountable, develop and implement plans for regulatory compliance, and engage in regular self-performance appraisal, pursuing further education and certification. The position utilizes a Process Improvement (PI) approach for process design and nurse-sensitive indicators, ensuring timely completion of regulatory quality control. They use an interdisciplinary and shared governance approach to problem-solving and assure timely patient throughput through effective discharge planning and utilization of technology. The Director manages change within the department, service line, or organization, assisting in adaptation to the changing environment while ensuring appropriate workflow. They actively participate in communicating and preparing employees for change and participate in pilot studies for innovative processes. Effective communication, valuing diversity, and addressing controversial issues are key. The role involves establishing clear guidelines and expectations, fostering effective interpersonal relationships with the healthcare team, and networking with peers. Customer satisfaction programs and proactive patient/family interaction are also crucial. Financial accountability includes budget preparation, monitoring expenditures, justifying variances, and promoting cost-effective patient care delivery systems. The Director monitors and manages productivity to meet organizational benchmarks and follows procedures for requisitions and projects. Technical expertise in the specialty area, keeping pace with technology, evidence-based practice, and healthcare trends is essential. They ensure employee competence, share knowledge, and promote safe, therapeutically effective nursing care in compliance with legal scope of practice, hospital policies, and ethical standards. Maintaining a clean and well-supplied environment, ensuring compliance with patient safety goals, and maintaining a safe working environment for employees are also responsibilities. Leadership skills include conflict resolution, addressing unacceptable behavior, providing feedback, delegating authority, enhancing employee morale, and role-modeling professionalism. The Director is responsible for personnel management, including interviewing, selection, recruitment, retention, performance reviews, mentoring, and continuing education. They promote the Magnet spirit by facilitating unit councils, encouraging survey participation, posting Magnet information, ensuring staff representation on committees, and promoting nurse involvement in various initiatives. The role also involves assisting in achieving unit quality scores that meet or exceed hospital/national averages for nurse-sensitive quality indicators.

Requirements

• Must be a graduate of an approved school of professional nursing.
• BSN required.
• Minimum of four (4) years of nursing experience.
• Minimum of two (2) years of previous nursing experience in progressively responsible leadership roles.
• Current Registered Nursing License with Georgia Board of Nursing or Current Enhanced Nurse Licensure Compact (eNLC).
• CPR/ACLS

Nice To Haves

• MSN preferred.
• Of the four (4) years of experience required, two (2) years of experience in the area of specialty is preferred.
• Recommend certification in relevant specialty.

Responsibilities

• Develops and updates well-defined strategic plan (goals and objectives) that are congruent with nursing organizational goals and directions.
• Develops evidence based policies and procedures that are consistently applied and support the strategic plan of the organization.
• Enhances positive image of Advocate through community participation.
• Maintains an appropriate working environment where activities are planned and scheduled as well as assures proper distribution/utilization of personnel.
• Demonstrates a commitment to achieving organizational/departmental results via actions and behaviors.
• Holds employees accountable for doing their part to achieve results.
• Develops, communicates, implements and role models plans for ensuring compliance with internal and external accrediting/regulatory policies and procedures.
• Engages in self-performance appraisal on a regular basis, identifying areas of strength as well as areas for professional/practice development.
• Pursues formal education, certification, and other professional development opportunities.
• Obtains at least 12 hours of continuing education.
• Utilizes PI approach for process design and nurse sensitive indicators.
• Assures regulatory quality control (QC) is completed/documented in a timely manner.
• Uses an interdisciplinary and shared governance approach to resolving problems.
• Assures timely throughput patient processes via demonstration of “pull” behavior, effective/ proactive discharge planning, utilization of visual and RFID technology to enable communication and flow, monitoring and intervening to assure appropriate turnaround time.
• Utilizes the change management process in implementing changes within the department, service line or organization.
• Assists department/service line in adapting to changing environment while ensuring appropriate workflow and time frames.
• Actively participates in communicating and preparing employees for managing change, utilizing a shared governance approach as appropriate.
• Participates in pilot studies to evaluate innovative processes and techniques.
• Utilizes and role models effective communication techniques to deliver timely information relative to quality of service, goals and vision.
• Utilizes effective communication techniques through appropriate channels.
• Values diversity of opinions, perspectives and approaches and encourages others to do the same.
• Appropriately addresses controversial issues that are in the organization's best interest.
• Sets clear guidelines and expectations for staff.
• Establishes effective interpersonal relationships with all members of the health care team.
• Networks with peers at the local, state and national levels through membership in professional organizations.
• Develops and implements customer (patient, physician, and staff) satisfaction/ utilization programs and corrective actions.
• Proactively interacts with patients and families to assure care meets expectations.
• Participates in budget preparation.
• Monitors expenditures against budget/reports.
• Justifies and takes corrective action when appropriate.
• Demonstrates understanding of budget process and utilizes appropriate resources.
• Promotes and integrates efficient, cost effective patient care delivery systems.
• Monitors & manages productivity to meet organizational percentile ranking as determined by the organization.
• Follows procedures for completing requisitions and projects.
• Demonstrates competence/technical skills in specialty area, maintaining pace with technology, evidenced based practice and current health care trends.
• Assures that employees are competent in knowledge, skill and technology to provide quality care.
• Shares knowledge and skills by participating in educational opportunities that address current evidence-based care strategies, technological advances, and other skills to promote quality in the delivery of services to patients.
• Effectively plans, organizes, evaluates and promotes safe, therapeutically effective nursing care by demonstrating understanding of the legal scope of nursing practice as established by the Georgia Nursing Practice Act, hospital policies, professional experience and an established ANA Code of Ethics.
• Assures the environment is clean/presentable and that supplies/equipment are available and in working order.
• Assures compliance/improvement in National Patient Safety Goals, core measures, and other outcomes relevant for unit(s).
• Maintains safe working environment for employees.
• Effectively facilitates conflict resolution as indicated.
• Addresses unacceptable behavior/deficiencies directly and quickly by providing necessary supervision, counseling and feedback, seeking win-win solutions.
• Proactively provides feedback to employees in order for them to perform effectively.
• Provides guidance and sets clear goals for group.
• Delegates authority and responsibility fairly and appropriately.
• Seeks opportunities to enhance employee morale, productivity, and cooperation.
• Encourages participation in Ladder, certification, committees, councils, community, education and other professional opportunities.
• Consistently role models professionalism and Operation Excellence when dealing with difficult customers or situations.
• Addresses customer complaints by utilizing complaint/grievance policy.
• Assures the completion of timely and objective performance reviews, to include mandatory and regulatory requirements.
• Demonstrates effective personnel management to include: (a) interviewing/ selection skills; (b) recruitment/ retention ; (c) accurate and timely completion of personnel paperwork; (d) mentoring staff ;(e) continuing education of unit/ service line staff to include clinical and leadership development; and (f) assures appropriate orientation that prepares staff for their specific duties and responsibilities.
• Demonstrates commitment and loyalty to the organization/department and encourages that behavior in others.
• Role models and assures staff demonstrate “Commitment to Our Coworkers”.
• Demonstrates competency in the following RN direct patient care major job functions: Assessment Nursing Diagnosis Outcomes Identification Planning Implementation Coordination of Care and Professional Models of Care Evaluation.
• Demonstrates competency in the following RN professional major job functions: Quality of care Education, teaching, community involvement Professional Development Collegiality Collaboration, consultation, resources and autonomy Ethics Research Leadership.
• Promotes the Magnet spirit by: Facilitating Unit Council or other forum that assures participation and involvement to improve patient care, nursing practice and/or work environment Encouraging >75% participation in Nurse Satisfaction and other surveys Assuring quality, research, professional development, and other magnet information visibly posted, current and discussed at staff meetings Assures staff representation on appropriate PI projects, committees and task forces Assuring nurse involvement in budget, advocating for appropriate resources, development of models of care, innovation, quality, PI, research, EBP, among others Timely submission of requested reports for various Councils, Magnet interim report and re-designation Encouraging Clinical Ladder participation Promoting achievement of certification Assuring visibility and accessibility Assuring AHN’s professional models of care are implemented and sustained Promoting the positive image of nursing Sharing Magnet successes with colleagues and staff nurses Educating and involving all disciplines in sustaining the Magnet environment.
• Assists in achieving unit quality scores which meet or exceed hospital/ national average for nurse-sensitive quality indicators such as skin breakdown, falls, and others as appropriate for the unit.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager