Nurse Director Emergency Department

BMC Software•City of Schenectady, NY

18h

About The Position

The Director of Nursing for the Emergency Department provides strategic leadership and direction for nursing services within the department. Reporting to the Associate Chief Nursing Officer Emergency Services, this role is responsible for overseeing clinical operations, staffing, compliance, performance improvement, and patient care standards. The Director ensures the delivery of high-quality, safe, and effective patient care in alignment with regulatory standards and organizational goals. This position demands a high level of organizational and interpersonal skills, a strong commitment to patient care, and the well-being of the healthcare team. Working at Boston Medical Center (BMC) is an opportunity to make a difference as part of its mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of its community in Boston and beyond. BMC's mission to provide exceptional care without exception extends to its employees, and it has been recognized as a top employer and best place to work. A strong sense of teamwork and support for staff are the bedrock of BMC, as they believe exceptional patient care is only possible when staff are cared for too.

Requirements

Minimum 10 years of nursing experience, with progressive leadership responsibilities.
Strong knowledge of state, federal, and regulatory standards (e.g., MA DPH, TJC, OSHA).
Proficient in Microsoft Office Suite (Excel, Word).
Expertise in quality improvement methods, clinical guidelines, and TQM initiatives.
Skilled in budget development, staffing models, and resource allocation.
Strong analytical, decision-making, and problem-solving skills.
Excellent written and verbal communication.
Demonstrates professionalism, team collaboration, and cultural competence.
Ability to work in a physically demanding, high-stress environment.
Flexibility with work hours.
On-call responsibilities required.
Strong commitment to clinical excellence.
Excellent critical thinking and problem-solving skills.
Ability to remain calm in stressful situations.
High level of organizational and interpersonal skills.
Strong commitment to patient care and the well-being of the healthcare team.
Master’s degree in Nursing or a related healthcare field OR Bachelor’s degree in Nursing with a minimum of 10 years of relevant administrative/supervisory experience.
Licensed to practice professional nursing as a Registered Nurse in the Commonwealth of Massachusetts required or the ability to obtain an MA RN license prior to starting employment.
Basic Life Support (BLS) certification.
Advanced Cardiac Life Support (ACLS) certification.
Pediatric Advanced Life Support (PALS) certification.
Trauma Nursing Core Course (TNCC) certification.
Vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine.

Nice To Haves

Multi-lingual skills (beyond that of English) in languages appropriate to patient populations served by the Medical Center.
Doctorate in Nursing or related field.
Certified Emergency Nurse (CEN).
Certified Pediatric Emergency Nurse (CPEN).
Pediatric Care After Resuscitation (PCAR).
Trauma Care After Resuscitation (TCAR).
Neonatal Resuscitation Program (NRP).
Sexual Assault Nurse Examiner (SANE).

Responsibilities

Collaborates with executive nursing leadership to define the philosophy, goals, and strategic direction of the nursing department.
Provides visionary and clinical leadership to drive high-performance nursing teams and patient-centered care.
Leads and supervises Nurse Managers.
Develops and monitors staffing plans to ensure safe, effective, and efficient patient care delivery.
Oversees recruitment, hiring, retention, and staff development initiatives.
Ensures compliance with all regulatory, legal, and union requirements.
Leads data-driven performance improvement projects aligned with hospital-wide initiatives.
Ensures clinical excellence through the implementation of evidence-based practices and continuous quality improvement.
Uses clinical and operational data to drive improvements in patient outcomes and departmental effectiveness.
Participates in the development and management of the departmental budget and organizational structure.
Monitors budget performance and makes adjustments to maintain fiscal responsibility.
Fosters a culture of learning and professional development through ongoing education and training.
Coaches and mentors staff to achieve high standards of clinical and professional excellence.
Maintains regular communication with hospital leadership, medical staff, and interdepartmental teams.
Represents the department on hospital committees and task forces.
Communicates the hospital’s mission, vision, and values clearly and consistently to staff.
Promotes service excellence and patient satisfaction initiatives, including HCAHPS goals.
Establishes and monitors patient experience and service delivery metrics.