About The Position

The Level 1 Assistant Manager helps oversee store operations during their shift and is responsible for ensuring that all work is completed according to company policies, procedures, and standards. Duties include managing staffing, paperwork, food and inventory, costs, cash, customer relations, scheduling, store cleanliness, marketing, and profitability. The assistant manager is expected to set a strong example, provide excellent customer service, maintain attendance and punctuality, and be willing to perform any job necessary. On-the-job orientation and training are provided. Inside-position starting wages are generally minimum wage, with raises following training evaluations; the stated Washington wage range for assistant managers is $17.13–$18.97. Monthly bonuses may be offered when criteria and responsibilities are met, but are not guaranteed. Medical, dental, and vision insurance are available to employees who have worked at least one year and average at least 32 hours per week. Sick pay follows Oregon and Washington state requirements. Scheduled hours depend on employee availability and store needs. The posting states that all positions are part-time unless otherwise stated, and employees may have the opportunity to work full-time if the store can accommodate the hours and the employee completes training, is reliable, and communicates full-time needs to the manager. Work involves operating store equipment, preparing and handling food, processing orders, inventory and paperwork, cleaning, and working in conditions that may include temperature changes, hot surfaces, sharp edges, cramped spaces, and adverse weather. The role has frequent standing, walking, reaching, and hand use, and may include lifting, carrying, pushing, pulling, climbing, bending, and crouching.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to follow written instructions and give correct written instructions.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within a designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying product.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Reliable attendance and punctuality, and transportation to and from work.
  • Ability to meet the listed physical demands, including standing and walking for most of the shift, lifting and carrying products, and frequent reaching and hand use.

Responsibilities

  • Oversee everything that happens during the assigned shift.
  • Manage staffing, paperwork, cost controls, cash control, food management, inventory, and customer relations.
  • Work to a schedule and maintain store image, standards, cleanliness, and customer service.
  • Support marketing and store profitability.
  • Follow all policies and procedures and expect the same from crew members.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone and in-person orders.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate respectfully and effectively with customers and coworkers.
  • Perform any job necessary to support store operations.

Benefits

  • Medical insurance available to eligible employees.
  • Dental insurance available to eligible employees.
  • Vision insurance available to eligible employees.
  • Sick pay in accordance with Oregon and Washington state requirements.
  • Monthly bonuses may be offered when criteria and responsibilities are met; bonuses are not guaranteed.
  • Opportunities for advancement within the company.
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