Level 1 Assistant Manager
About The Position
Join the team as a Level 1 Assistant Manager in Ocoee, United States. This role supports store operations and helps maintain a high-performing, customer-focused environment. The Assistant Manager assists the store manager with sales goals, team leadership, inventory, training, customer service, compliance, promotions, scheduling, and workforce management. The work may involve standing and walking, sitting to complete paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, and frequent reaching and hand use. The description also includes delivery duties by car, including carrying products to customers and delivering flyers or door hangers. Drivers must have a valid driver’s license with a safe driving record and access to an insured vehicle that can be used for delivery.
Requirements
- Demonstrated self-motivation and ability to take initiative.
- Experience running or assisting with high-volume store operations.
- Strong leadership skills and ability to inspire and motivate team members.
- Excellent communication and interpersonal skills.
- Demonstrated problem-solving and decision-making abilities.
- Basic understanding of business operations and retail management principles.
- Customer-service orientation and a passion for delivering exceptional experiences.
- Strong time-management skills and ability to prioritize tasks effectively.
- Flexibility to work varying shifts, including evenings, weekends, and holidays.
- Ability to thrive in a fast-paced, dynamic retail environment.
- Proficiency in basic computer skills and point-of-sale systems.
- Valid driver’s license with a safe driving record meeting company standards.
- Access to an insured vehicle that can be used for delivery.
- Ability to perform the physical tasks described, including lifting supplies weighing up to 50 pounds.
Nice To Haves
- High school diploma or equivalent (preferred).
- Previous retail experience (preferred).
Responsibilities
- Assist in overseeing daily store operations and ensure smooth functioning.
- Support the store manager in achieving sales targets and key performance indicators.
- Help manage and motivate team members to deliver exceptional customer service.
- Participate in inventory management and stock control processes.
- Contribute to creating and maintaining a positive work environment.
- Assist in training and developing new team members.
- Ensure compliance with company policies and procedures.
- Handle customer inquiries and resolve issues professionally and efficiently.
- Support promotional activities and visual merchandising efforts.
- Assist in scheduling and workforce management.
- Deliver products by car to customers’ doors and deliver flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
