The Level 1 Assistant Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew and is expected to follow all policies and procedures and ensure the team does the same. The role involves working to a schedule, maintaining standards, providing great customer service, and meeting attendance and punctuality expectations. The position also performs general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery duties may include delivering products by car to customers and distributing flyers and door hangers. Work involves standing for most tasks, walking, occasional sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and driving. Conditions include exposure to hot and cold areas, hot surfaces and tools, food odors, cornmeal dust, cramped spaces, moving mechanical parts, and varying weather. The role requires communication and telephone skills, accurate basic arithmetic and cash handling, computer or touchscreen order entry, coordination and manual dexterity, and the ability to work independently and with others under stress.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed