Level 1 Assistant Manager (04709) - 2600 Ardmore Blvd.

Domino's Franchise•Pittsburgh, PA

About The Position

The Level 1 Assistant Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew and is expected to follow all policies and procedures and ensure the team does the same. The role involves working to a schedule, maintaining standards, providing great customer service, and meeting attendance and punctuality expectations. The position also performs general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery duties may include delivering products by car to customers and distributing flyers and door hangers. Work involves standing for most tasks, walking, occasional sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and driving. Conditions include exposure to hot and cold areas, hot surfaces and tools, food odors, cornmeal dust, cramped spaces, moving mechanical parts, and varying weather. The role requires communication and telephone skills, accurate basic arithmetic and cash handling, computer or touchscreen order entry, coordination and manual dexterity, and the ability to work independently and with others under stress.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, including by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to work alone and with others, direct activities, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, reaching, and driving.

Responsibilities

  • Manage everything that happens during the shift, including staffing, paperwork, cost controls, cash control, inventory control, food management, customer relations, and profitability.
  • Set an example for the crew, follow all policies and procedures, and expect the same from team members.
  • Work to a schedule and maintain store standards, cleanliness, attendance, and punctuality.
  • Provide great customer service and support store marketing.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
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