About The Position

The Level 1 Assistant Manager is responsible for everything that happens during their shift, setting an example for the crew and ensuring that all policies and procedures are followed. The role covers store operations, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, cleanliness, marketing, profitability, and maintaining store standards. The position also requires being willing to step in and perform any job necessary. On-the-job orientation and training are provided. All positions are part-time unless otherwise stated, and employees may work toward full-time hours if store hours allow and they complete training, reliably attend shifts, and communicate their needs to the manager. The stated assistant wage range for Southern Oregon is $15.55–$17.86; monthly bonuses may be offered if criteria and responsibilities are met, but are not guaranteed. Medical, dental, and vision insurance are available to employees who have worked at least one year and average at least 32 hours per week. Sick pay is provided in accordance with Oregon requirements.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical requirements described, including standing and walking for most of the shift, lifting and carrying supplies, pushing trays, reaching, bending, and using hands continuously.
  • Ability to work in conditions that may include adverse weather, temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Ability to distinguish hot and cold surfaces and meet the position’s vision and hearing requirements.

Responsibilities

  • Take responsibility for everything that happens during the shift.
  • Set an example for the crew and follow all policies and procedures, while expecting the same of team members.
  • Manage staffing and paperwork.
  • Manage cost controls, inventory, and cash.
  • Manage food and work to a schedule.
  • Maintain a perfect image and adhere to standards.
  • Provide great customer service and maintain customer relations.
  • Maintain attendance and punctuality.
  • Ensure transportation to and from work.
  • Maintain store cleanliness.
  • Support marketing and profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
  • Be willing to perform any job necessary.

Benefits

  • Medical, dental, and vision insurance are available to qualifying employees.
  • Sick pay in accordance with Oregon state requirements.
  • Monthly bonuses may be offered when criteria and responsibilities are met; they are not guaranteed.
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