GC Retail Lessons Lead Store 828

Guitar Center • Raritan, NJ

7h

About The Position

Guitar Center’s Lessons Lead helps create a positive experience for customers and students by selling lesson and rehearsal packages, answering questions, and providing tours of the Lessons facility. The role supports the company’s mission to develop lifelong musicians and make the joy of creating music accessible to musicians and non-musicians alike.

The successful candidate demonstrates strong customer focus, clear and courteous communication, organization, attention to detail, and the ability to lead, manage, and mentor others. The position helps grow the lesson program, supports instructors and students, and maintains the facility’s lesson and rehearsal operations.

Requirements

• At least 3 years of relevant work experience in musical instruction, administration, or retail non-instruction work.
• Ability to lift up to 25 pounds.
• Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Customer service skills and the ability to provide an excellent customer experience.
• Ability to communicate clearly, positively, and courteously with diverse internal and external stakeholders.
• Strong organizational and time-management skills, attention to detail, and ability to multitask in a fast-paced environment.
• Ability to lead, manage, and mentor others, provide feedback, and manage a geographically dispersed team.

Nice To Haves

• Associate’s degree.
• Skilled understanding of Guitar Center retail systems and processes.

Responsibilities

• Increase student enrollment in the lesson program by driving and maintaining sales and promotional programs.
• Sell rehearsal space.
• Communicate with parents and students to ensure a positive experience.
• Guide instructors, students, and lesson schedules by coordinating lesson times with instructor availability, including teaching and non-teaching schedules.
• Maintain and increase curriculum sales.
• Ensure systems are functioning properly.
• Maintain lesson and rehearsal schedules for the facility.
• Perform additional duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Company 401(k) match
• Mental health support
• Paid sick time
• Paid holidays
• Paid vacation time
• Employee discount program
• Tuition reimbursement options
• Gig leave for employee musicians to take time off for tours and return to their jobs
• Eligibility to participate in the Guitar Center Company bonus program based on Company performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed