Lending Services Coordinator

KINETIC ADVANTAGE LLC • Carmel, IN

2d

About The Position

Kinetic Advantage is an independent floorplan company focused on helping independent dealer partners and team members succeed through transparent communication, supportive partnerships, and innovative solutions.

The Lending Services Coordinator is an entry-level role that helps keep lending applications moving smoothly. The coordinator monitors the group inbox, gathers required data, follows up on pending applications, and serves as a connection between field teams, Sales, and the Lending department. The role ensures documents and stipulations are collected to support timely credit decisions and contributes to a positive partner experience.

Requirements

• High school diploma or equivalent.
• Proficiency with Microsoft Office Suite or related software.
• Excellent interpersonal and customer service skills.
• Strong verbal and written communication skills.
• Attention to detail, ability to handle multiple tasks concurrently, and consistent prioritization throughout the day.
• Ability to sit at a desk and work on a computer for prolonged periods.
• Ability to communicate clearly.
• Ability to operate computer and office equipment, maintain paper files, and move about an office environment.
• Ability to safely and successfully perform essential job functions consistent with the ADA, FMLA, and other applicable federal, state, and local standards.

Nice To Haves

• At least 1 year of related experience in finance or the automotive industry.
• Familiarity with or basic understanding of financial statements.
• Bilingual ability.

Responsibilities

• Process credit applications by looking up credit reports, OFAC checks, lien searches, and entity statuses using internal software.
• Gather and verify customer paperwork, including business licenses, bank details, and insurance certificates, while securely handling sensitive information.
• Keep field teams updated on application statuses and follow up on missing information.
• Act as a liaison between field staff and Credit Analysts.
• Help process temporary credit bumps, update account records, organize review requests, and prepare compliance documents such as adverse action notices.
• Collaborate with team members, management, and vendors.
• Provide backup coverage for other administrative specialists as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED