Lending Processor - Indirect

Virginia Credit Union•Midlothian, VA

4d•Onsite

About The Position

The Lending Processor - Indirect is responsible for processing and disbursing all Indirect loans in conformity with federal and state regulations, as well as internal policies and procedures. This role requires maintaining a working knowledge of loan documents, product-related lending documents, and operating systems. The processor will review requests to ensure proper setup and documentation before disbursement, verify that all stipulations are met, and ensure efficient and professional follow-up with dealers and members. The position involves handling inbound and outbound information from various sources, providing support during high-volume periods, and contributing to teamwork and quality service within the credit union. Recommendations for workflow and process enhancements are encouraged, as is assisting in the training of new team members. A working knowledge of outside vendor processes related to loan products is also necessary. Maintaining positive communication with participating dealerships is key to ensuring timely processing and disbursement. The role requires contributing to individual, team, and department goals, promoting team spirit, and complying with all enterprise-level policies and procedures, including Risk Management and required ongoing training (BSA, OFAC, Information Security).

Requirements

Proficient knowledge of financial products, services, policies and regulatory guidelines is required.
Ability to work independently in a fast paced environment is required.
Excellent PC knowledge and ability to learn new operating systems as needed.
Strong time management skills and strong sense of urgency to meet deadlines.
Ability to communicate effectively (internal and external member service skills) is required.
Strong organizational skills and multi tasking skills are required.
Sound judgment and analytical skills are required.
Ability to handle stressful or difficult situations in a calm and professional manner.
High school degree required.
College degree or equivalent work experience required.

Nice To Haves

Applicable knowledge of credit union policies, processes, and procedures with the ability to apply them appropriately is preferred.
Considerable experience with processing and disbursements of consumer products is preferred.

Responsibilities

Communicate loan decisions, answer questions and guide dealers/members through next steps/options.
Process and disburse all Indirect loans in conformity with all applicable federal and state regulations as well as internal policies and procedures.
Maintain working knowledge on all required loan documents, product related lending documents and all applicable operating systems.
Review requests to ensure proper set up and documentation is completed prior to disbursement.
Ensure all stipulations are met prior to closing.
Disburse all Indirect loans in accordance with VACU policy and procedures.
Ensure that all application follow-up with dealers/members is done with efficiency and professionalism.
Send, receive, and process inbound/outbound information from all sources including mail, fax, loan systems, and electronic mail.
Provide support to other areas during times of high volume.
Ensure teamwork within the department and promote internal quality service with other areas of the credit union.
Make recommendations to enhance workflow, system processes and efficiencies.
Assist in training of new indirect processors to the department.
Maintain working knowledge of processes with outside vendors utilized as it relates to processing of applicable loan products.
Maintain positive communication with participating dealerships to ensure processing and disbursement in a timely manner and in accordance with indirect lending platform requirements.
Contribute towards individual, team and department goals while promoting team spirit.
Comply with all published enterprise level policies and procedures including, but not limited to, Risk Management policies.
Complete all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security.
Report all Risk Management Policy violations in accordance with policy.
Performs other duties as assigned.