Lending Manager

FreeStar Financial Credit Union•Saint Clair Shores, MI

1d•Onsite

About The Position

FreeStar Financial Credit Union is seeking a professional to lead its Consumer Lending team. The Consumer Lending Manager supports the credit union’s mission by ensuring consumer lending policies and procedures serve the interests of the credit union and its members, and by managing day-to-day consumer loan processing and servicing operations. The role oversees loan servicing and portfolio management, application processing, compliance, auditing, reporting, credit card program operations, collateral and insurance processes, staff cross-training, and coordination with branch leadership. The position is located in St. Clair Shores and is scheduled Monday through Friday, 8 AM to 5 PM, with occasional Saturdays.

Requirements

High school diploma; some college preferred.
At least five years of similar or related experience in the financial industry.
Knowledge of applicable federal regulations and responsibilities relating to the Right to Financial Privacy Act, Regulation E (EFTS), Regulation CC (Funds Availability), Regulation ZZ (Truth in Lending), Truth in Savings Act, Bank Secrecy Act (BSA), and Fair and Accurate Credit Transactions Act (FACT Act).

Nice To Haves

Some college is preferred.

Responsibilities

Oversee day-to-day consumer loan servicing operations and portfolio management, including loan booking, processing, and servicing.
Ensure consumer loan processing and servicing procedures are current.
Oversee consumer loan application processing to ensure closing standards are met.
Analyze lending functions and recommend technology use and process improvements to increase efficiency.
Monitor the addition and refunding of collateral protection, credit life and disability, and GAP protections.
Ensure collateralized vehicles have proper lien placement on titles, with regular follow-up and monitoring to ensure liens are perfected.
Ensure insurance claims are filed and processed in a timely manner.
Cross-train department staff to provide adequate coverage of positions and duties.
Understand and manage credit card program functions, reports, and servicing operations for effective portfolio management.
Work with branch leadership to ensure loans are processed according to policies and procedures.
Oversee consumer loan audits, prepare reports, and track and follow up with team members to resolve reported exceptions.
Prepare monthly board reports.
Maintain lending files and procedures for compliance.
Ensure General Ledger accounts are balanced and promptly resolve out-of-balance conditions.