Lending Manager

FreeStar Financial Credit Union•St Clair Shores, MI

1d•Onsite

About The Position

FreeStar Financial Credit Union is seeking a professional to lead its Consumer Lending team. The Consumer Lending Manager supports the credit union’s mission by ensuring consumer lending policies and procedures serve the interests of the credit union and its members, and by managing the day-to-day operations of consumer loan processing and servicing. The role oversees loan portfolio management, processing, servicing, compliance, staff coverage, credit card operations, auditing, reporting, and related financial controls. The position is located in St. Clair Shores and is scheduled Monday through Friday, 8:00 AM to 5:00 PM, with occasional Saturdays.

Requirements

High school diploma; some college preferred.
At least five years of similar or related experience in the financial industry.
Knowledge of applicable federal regulations and responsibilities, including the Right to Financial Privacy Act; Regulation E (EFTS); Regulation CC (Funds Availability); Regulation ZZ (Truth in Lending); Truth in Savings Act; Bank Secrecy Act (BSA); and Fair and Accurate Credit Transactions Act (FACT Act).

Nice To Haves

Some college preferred.

Responsibilities

Oversee day-to-day consumer loan servicing operations for portfolio management, including loan booking, processing, and servicing.
Ensure consumer loan processing and servicing procedures are up to date.
Oversee consumer loan application processing to ensure closing standards are met.
Analyze lending functions and recommend technology and process improvements to increase efficiency.
Monitor the adding and refunding of collateral protection, credit life and disability, and GAP protections.
Ensure collateralized vehicles have proper lien placement on titles, with regular follow-up and monitoring to ensure liens are properly perfected.
Ensure insurance claims are filed and processed timely.
Cross-train department staff to ensure adequate coverage of positions and duties.
Understand and manage credit card program functions, reports, and servicing operations for effective credit card portfolio management.
Work with Branch Leadership to ensure loans are processed according to policies and procedures.
Oversee consumer loan auditing, prepare reports, and track and follow up with team members to resolve reported exceptions.
Prepare monthly board reports.
Maintain lending files and procedures for compliance.
Ensure General Ledger accounts are balanced and promptly resolve out-of-balance conditions.