Full-Time Lego & Toys Manager

Scheels All Sports•Rochester, MN

About The Position

The Lego & Toys Manager delivers exceptional customer service by engaging customers, identifying their needs, recommending appropriate products, guiding them through the sale, and promoting the Scheels Visa Credit Card. The role maintains expert-level knowledge of selling areas and leads product-knowledge training for other associates. The manager meets or exceeds personal sales goals while providing a high-quality customer experience, manages inventory using Internal Flash Reports, maintains organized backstock, and ensures merchandise is displayed, replenished, and accurately marked with price tags, sales stickers, and signage. The position also requires maintaining a professional appearance, positive attitude, and team-oriented atmosphere; communicating professionally with store associates, the Scheels Campus, and vendors or sales representatives; and keeping the work area clean, organized, and safe. The schedule averages 42 hours per week and must be flexible within the assigned store hours, including evenings, weekends, holidays, and product-knowledge meetings. Availability is required at least every other weekend. The role requires physical activities such as sitting, standing, bending, climbing, stooping, kneeling, crouching, reaching, walking, pushing and pulling, lifting, talking, and hearing, with or without reasonable accommodation. Heavy work may involve exerting up to 100 pounds occasionally, 50 pounds frequently, and 20 pounds constantly. Associates are expected to follow safety procedures and perform duties in a way that minimizes injury risk. SCHEELS describes its employee-owner culture as focused on personalized customer experiences, teamwork, adapting to change, taking ownership, and acting with honesty and integrity.

Requirements

High school diploma or GED, or an equivalent combination of education and experience.
1–3 months of related experience or training, or an equivalent combination of education and experience.
Ability to perform basic math, including operations with currency and measurements and understanding percentages.
Ability to work the assigned schedule, including varied hours, evenings, weekends, holidays, and product-knowledge meetings.
Availability at least every other weekend.
Ability to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push or pull, lift, talk, and hear, with or without reasonable accommodation.
Ability to perform heavy work: exerting up to 100 pounds occasionally, 50 pounds frequently, and 20 pounds constantly.

Responsibilities

Engage customers, determine their needs, recommend appropriate products, guide them through the steps of the sale, and promote the Scheels Visa Credit Card.
Maintain expert-level knowledge in selling areas and lead product-knowledge training for other associates.
Meet or exceed personal sales goals while delivering a high-quality customer experience.
Manage inventory by running and analyzing Internal Flash Reports.
Maintain organized backstock and ensure merchandise is displayed and replenished on the sales floor.
Ensure products are accurately presented with price tags, sales stickers, and signage.
Maintain a professional appearance, positive attitude, and team-oriented atmosphere.
Communicate professionally with store associates, the Scheels Campus, and vendors or sales representatives.
Keep the work area clean, organized, and in compliance with safety standards.
Follow safety procedures and perform duties in a manner that minimizes the risk of injury.