Full-Time Lego & Toys Manager

Scheels•Rochester, MN

10d

About The Position

The Lego & Toys Manager delivers exceptional customer service by engaging customers, understanding their needs, recommending appropriate products, and promoting the Scheels Visa Credit Card. The role maintains expert product knowledge, trains other associates, and meets or exceeds personal sales goals while providing a high-quality customer experience. It also involves managing inventory, organizing backstock, maintaining sales-floor displays and replenishment, and ensuring accurate pricing and signage. The manager communicates professionally with associates, the Scheels Campus, and vendors or sales representatives, while maintaining a clean, organized, safe work area and a professional, team-oriented attitude. The ideal candidate has a high school diploma or GED, one to three months of related experience or training, or an equivalent combination of education and experience. The position averages 42 hours per week and requires schedule flexibility, including evenings, weekends, holidays, and availability at least every other weekend. Physical duties include sitting, standing, bending, climbing, kneeling, reaching, walking, pushing and pulling, lifting, talking, and hearing, with or without reasonable accommodation. The role involves heavy work, including exerting up to 100 pounds occasionally, 50 pounds frequently, and 20 pounds constantly. Associates are expected to follow safety procedures and perform duties in a manner that minimizes injury risk.

Requirements

High school diploma or GED, one to three months of related experience or training, or an equivalent combination of education and experience.
Ability to perform basic math, including operations involving currency, measurements, and percentages.
Ability to work an assigned schedule that may include varied hours, evenings, weekends, and holidays; availability is required at least every other weekend.
Ability to perform the stated physical activities with or without reasonable accommodation.
Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly.

Responsibilities

Deliver exceptional customer service by engaging customers, determining their needs, recommending products, and promoting the Scheels Visa Credit Card.
Maintain expert-level product knowledge in all selling areas and lead product-knowledge training for other associates.
Consistently meet or exceed personal sales goals while providing a high-quality customer experience.
Manage inventory by running and analyzing Internal Flash Reports.
Maintain organized backstock and ensure merchandise is properly displayed and replenished on the sales floor.
Ensure products are accurately displayed with price tags, sales stickers, and signage.
Maintain a professional appearance, positive attitude, and team-oriented atmosphere.
Communicate professionally with store associates, the Scheels Campus, vendors, and sales representatives.
Keep the work area clean, organized, and compliant with safety standards.
Perform basic math, including calculations involving currency, measurements, and percentages.
Work the assigned schedule, which may include varied hours, evenings, weekends, holidays, and product-knowledge meetings.
Follow safety procedures and perform job duties in a manner that minimizes injury risk.