Legislative Moderator

State of Alaska•Juneau, AK

About The Position

Under general supervision, the Legislative Moderator operates audio/video and teleconference equipment, coordinates public testimony, and facilitates remote public participation during legislative committee meetings and proceedings. The position works closely with legislators, committee staff, and Media Services to support committee operations, troubleshoot technical issues, and ensure orderly participation by in-person and remote testifiers. The role also provides legislative information to the public, responds to inquiries, and assists with daily office operations. At Range 15, the position additionally independently moderates complex hearings, including executive sessions, handles high-volume testimony, conducts advanced legislative research, responds to inquiries through the Legislature’s website chat service, and helps train and onboard new moderators. This is a fully exempt job class under AS 39.25.110(3). Legislative Affairs Agency positions are required to be politically neutral.

Requirements

Range 14: High school diploma or equivalent.
Range 14: Some relevant work experience.
Knowledge of customer service principles and processes.
Knowledge of basic computer programs, information retrieval systems, and office productivity tools.
Ability to write and speak clearly, concisely, and in a well-organized manner.
Ability to act professionally, objectively, and impartially when interacting with legislators, staff, and the public.
Ability to communicate effectively and diplomatically across diverse personal contacts.
Ability to maintain strict confidentiality and exercise discretion in politically sensitive environments.
Ability to manage multiple tasks, respond to changing priorities, and exercise sound judgment in a fast-paced environment.
Ability to learn and operate audiovisual equipment, teleconference systems, and legislative information technology.
Positions in the Legislative Affairs Agency are required to be politically neutral.
Range 15: Successful completion of at least one legislative session as a Legislative Moderator or equivalent experience, with demonstrated proficiency in performing the duties of the position.
Range 15: Knowledge of the Alaska State Legislature, legislative process, and committee procedures.
Range 15: Knowledge of Alaska state government divisions, programs, and public services.
Range 15: Knowledge of the Alaska State Legislature’s online and print research resources.
Range 15: Ability to guide and instruct requestors on navigating legislative information systems and public resources.
Range 15: Ability to independently troubleshoot technical and operational issues and provide guidance to less experienced staff.

Responsibilities

Operate audio/video equipment and teleconference and videoconference software.
Moderate committee hearings, coordinate in-person and remote public testimony, and facilitate public participation in the legislative process.
Coordinate with Media Services regarding meeting status and help troubleshoot teleconference connections and audiovisual equipment during hearings.
Process Public Opinion Messages received by phone, email, or paper form and enter them into the Public Opinion Message System.
Answer office telephones and respond to inquiries from the public and legislative staff.
Serve as a call operator for committee hearings and gather caller information to ensure callers are placed in the correct meeting.
Help the public locate information about statutes, legislation, and legislative proceedings.
Identify appropriate resources for public inquiries and provide contact information.
At Range 15, independently moderate complex committee hearings, including executive sessions, and manage high-volume public testimony.
At Range 15, troubleshoot teleconference and audiovisual issues with minimal supervision.
At Range 15, conduct advanced research on statutes, legislation, and legislative actions.
At Range 15, monitor and respond to public inquiries through the Legislature’s website chat service.
At Range 15, respond to more complex public inquiries and help the public navigate legislative information and resources.
At Range 15, assist with training, onboarding, and professional development of new moderators as needed.
Perform other duties as assigned.

Benefits

Medical, dental, and vision coverage choices
Health flexible spending account
Additional health services including Teladoc, Hinge Health, and Surgery Plus
Life insurance and supplemental accidental death and dismemberment coverage
Critical illness insurance
Short- and long-term disability insurance
Access to a fee-based Wellness Center
Free, confidential Employee Assistance Program
Public Employee Retirement System (PERS), with Defined Benefit or Defined Contribution options based on original State of Alaska hire date
Deferred Compensation plan
Supplemental Benefits System Annuity (SBS) in lieu of Social Security
Workers Compensation Insurance
Voluntary Savings Plan for Defined Benefit participants
Professional development course reimbursement for tuition and books for one undergraduate college-level course per calendar year, subject to a minimum ‘C’ grade
Potential for flexible work schedules during interim
Ability to accrue compensatory time up to 150 hours worked over the standard work week
Paid leave starting at 6:04 per pay period or 21 days a year, with accrual adjusted for eligible prior State of Alaska service
12 paid State holidays each year
Onsite daycare, with priority given to legislative employees’ children
Assigned parking space may be available upon request