Legal, Technical Product Manager
About The Position
McDonald’s Global Technology is seeking a Technical Product Manager to deliver and support enterprise Legal Technology solutions for Global Legal Operations as part of the Global Technology Enterprise Products & Platforms (EPP) team. The role focuses on people-led, product-centric, and future-focused solutions, leading configuration, integration, enhancement, and operation of platforms such as Icertis, Onit, iManage, and other Legal applications. The role owns end-to-end product delivery, from requirements and solution design through development, testing, release, adoption, and support. It combines hands-on technical expertise with product management, vendor oversight, Agile delivery, and collaboration across Legal, architecture, security, data, engineering, and other teams. It also provides operational support and governance, improves platform efficiency and user experience, and ensures solutions meet enterprise architecture, security, privacy, Legal, and governance requirements.
Requirements
- Bachelor’s degree or equivalent professional experience.
- At least 5 years of experience in technology delivery, product management, implementation, Legal Technology, or technical program management, including Agile delivery.
- Strong product delivery and project management skills, including the ability to manage multiple initiatives, priorities, and dependencies.
- Experience with Power BI, Tableau, or similar reporting and data visualization tools.
- Experience translating business requirements into functional and technical requirements and partnering with engineering, architecture, security, and vendor teams through implementation.
- Strong communication, analytical, problem-solving, and cross-functional collaboration skills.
- Ability to work independently and effectively manage priorities.
Nice To Haves
- Experience delivering technology solutions for Legal Operations, Compliance, Contract Management, Matter Management, or Document Management.
- Hands-on experience with platforms such as Icertis, Onit, iManage, Litera, DISCO, or TeamConnect.
- Experience with Microsoft Copilot, AI/automation solutions, or agentic AI, preferably in Legal environments.
- Knowledge of enterprise knowledge management, information architecture, document management, and content governance.
Responsibilities
- Configure, develop, enhance, and support Legal Technology platforms, including Icertis, Onit, iManage, and other internal applications.
- Own end-to-end product delivery, from requirements and solution design through development, testing, release, adoption, and support.
- Develop and maintain integrations across enterprise systems in accordance with architecture standards.
- Lead Agile/Scrum delivery activities, managing scope, priorities, dependencies, resources, and timelines.
- Partner with Legal stakeholders to define requirements and ensure successful outcomes.
- Lead integrations between Legal platforms and enterprise applications.
- Collaborate with architects, developers, vendors, and platform teams on APIs, security, data mapping, and solution design.
- Translate business requirements into technical solutions.
- Ensure compliance with enterprise architecture, security, and support standards.
- Provide operational support, including incident management, troubleshooting, root cause analysis, release readiness, and performance monitoring.
- Drive process improvements and platform enhancements to improve efficiency and user experience.
- Manage delivery risks, issues, and dependencies.
- Develop dashboards and reporting to track KPIs, platform health, and delivery progress.
- Ensure compliance with Legal, privacy, security, and governance requirements, and stay informed about relevant legal and regulatory changes.
- Work with architects, QA, security, data, integration teams, and business partners to deliver scalable and compliant solutions.
- Coordinate with vendors, implementation partners, and technology providers.
- Communicate project status, risks, dependencies, and outcomes to stakeholders and leadership.
Benefits
- Comprehensive health insurance, including medical, prescription drug, mental health, dental, and vision coverage.
- Life insurance.
- Bonus eligibility based on individual and company performance.
- Eligibility for stock or other equity grants through McDonald’s long-term incentive plan.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
