Manager Technical Product

HCA Healthcare•Nashville, TN

About The Position

The Technical Product Manager leads product management efforts for an assigned portfolio, which may include one or more products built on different technology stacks and delivery methods. Products may range from reusable components to full-stack platforms developed internally or externally. The role works with developers and business stakeholders to define requirements, groom user stories, and advise development teams. It leads product strategy, planning, roadmaps, release plans, lifecycle management, and performance improvement, while aligning products with business goals and organizational standards. The role also guides engineering teams, manages product resources and finances, supports technology adoption, and helps deliver products that serve users across HCA Healthcare’s nationwide healthcare ecosystem. Travel may be required occasionally, but not regularly.

Requirements

  • At least 5 years of relevant experience, or an equivalent combination of education and/or experience.
  • Growth mindset and willingness to learn new skills, technologies, and frameworks.
  • Relationship-building and collaboration skills across diverse, matrixed stakeholders and customers.
  • Ability to surface, prioritize, and balance multiple stakeholder priorities.
  • Strong project management skills to manage multiple projects and deadlines simultaneously.
  • Experience determining and overseeing software development initiatives and estimating resource requirements.
  • Strong problem-solving and analytical skills, including using data to inform decisions and independently solving software engineering problems.
  • Strategic thinking and strong business acumen.
  • Strong experience understanding business partner and client needs.
  • Demonstrated success defining and building products.
  • Ability to communicate complex technical information concisely to varied stakeholders, verbally and in writing.

Nice To Haves

  • Bachelor’s degree.
  • Experience with automation of CI/CD pipelines.
  • Understanding of agile methodology and software development lifecycles.
  • Experience with version control (Git) and open-source practices.

Responsibilities

  • Develop a deep understanding of business goals and processes to inform product priorities and improvement recommendations.
  • Build relationships and communicate with stakeholders and customers to shape product strategy and surface and prioritize needs.
  • Lead product strategy, planning, and lifecycle management.
  • Monitor business, market, and technology trends to inform product strategy and propose solutions.
  • Establish product roadmaps and release plans that meet requirements and achieve business outcomes.
  • Translate business requirements into actionable products and technical requirements.
  • Monitor and evaluate product performance and champion improvements.
  • Determine internal and external resources and skills needed to deliver the product roadmap.
  • Guide product engineering teams in scoping, planning, and delivering work using established delivery methods and best practices.
  • Identify and resolve technical, resourcing, and other blockers to product objectives.
  • Ensure products align with corporate, financial, and IT standards, including architecture, compliance, and security.
  • Increase adoption and consumption of product capabilities.
  • Manage product investment decisions and finances, focusing on return on investment, value, and cost control.
  • Serve as product manager for multiple related products.
  • Evaluate proposed technology for departmental use and organizational fit.
  • Work with developers, project managers, business analysts, and QA engineers.
  • Identify potential revenue-generating solutions and conduct patent evaluations and feasibility analyses where applicable.
  • Assist leadership and other designees in developing a catalog of service offerings and associated costs.
  • Ensure staff engineers follow HCA Healthcare development standards and procedures and maintain code and version control using defined application development software.
  • Lead product lifecycles through inception, elaboration, development, testing, and implementation.
  • Ensure staff provide advanced troubleshooting and user support to end users across the organization.
  • Define, track, and communicate product KPIs that measure performance and contribution to business goals and strategy.
  • Identify and help implement process changes that support technology adoption.
  • Conduct or ensure delivery of training to support technology adoption.
  • Identify and acquire technologies and handle associated management tasks, including contract management, requisitioning, and invoice payments.

Benefits

  • Medical, prescription drug, dental, vision, behavioral health, and telemedicine plans.
  • Wellbeing support, including free counseling and referral services.
  • Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
  • 401(k) Plan with a 100% match on 3% to 9% of pay, based on years of service.
  • Employee Stock Purchase Plan.
  • Flexible spending accounts.
  • Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
  • Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
  • Fertility and family-building benefits and adoption assistance.
  • Life insurance and supplemental health protection plans.
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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