Technical Product Manager

Pump.co•San Francisco, CA
•Onsite

About The Position

Pump is hiring a Product Manager to help determine what the company builds as it expands from cloud savings into AI cost optimization. The role owns key parts of the platform, including savings and billing visibility across AWS, GCP, and Azure, as well as tracking LLM and AI usage. The Product Manager turns customer problems into products used by thousands of companies and works directly with founders, engineers, and designers, helping shape the company’s culture and values.

Requirements

  • 3–7 years of product management experience, ideally at a fast-growing B2B SaaS startup.
  • A track record of shipping technical products that customers adopted and paid for.
  • Technical ability to discuss infrastructure, APIs, and data in depth with engineers.
  • Strong product sense and a preference for clean, simple user experiences.
  • Comfort with SQL and analytics tools, and ability to make data-driven decisions.
  • Hands-on experience with AI tools such as Claude and Cursor for prototyping, analysis, and working more efficiently.
  • Excellent written and verbal communication skills.
  • Ability to thrive in a fast-paced, constantly evolving environment.
  • Availability to work onsite five days a week in the San Francisco office.

Nice To Haves

  • Experience in cloud infrastructure, observability, developer tools, or FinOps.
  • Experience with usage-based or consumption-priced products.
  • Former engineer or founder.

Responsibilities

  • Own the roadmap for the product area, from discovery and prioritization through launch and iteration.
  • Regularly speak with customers, including engineers, platform teams, and finance leaders, to understand cloud and AI cost challenges.
  • Write clear product specifications and work with engineering and design to ship quickly without sacrificing quality.
  • Define success metrics, track adoption, and measure the savings delivered by product features.
  • Partner with sales, customer success, and marketing on launches, positioning, and customer feedback loops.
  • Stay informed about cloud pricing changes, the FinOps tooling market, and AI infrastructure.

Benefits

  • Competitive compensation and equity.
  • Comprehensive healthcare and dental coverage for the employee.
  • 401(k) plan.
  • 13 accrued PTO days, plus a company shutdown from December 24 through January 1.
  • Free lunch and dinner at the office.
  • Annual company-paid retreats.
  • Developmental bonuses supporting professional development related to cloud and adjacent fields.
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